Child & Family Support Services (CFSS) is accepting applications for Full-time Clinical Services Specialist in our Phoenix Office.

The Clinical Services Specialist will provide assistance to clinical programs.

Job Responsibilities:

• Organizing, managing and facilitating referrals from stakeholders, families, and community members
• Constructing and maintain referral spreadsheets for Maricopa Clinical Programs
• Collaborating with Clinical Program Leadership regarding referrals received to ensure proper outreach and responsiveness.
• Providing good customer service for phone calls and assisting callers with questions, concerns and concerns regarding the referral process.
• Organizing and maintaining calendars for Clinical Intake Specialists.
• Maintaining email inbox on a daily basis, replying as needed.
• Eligibility verification, Tracking information, and data collection of all referral communication.
• Receiving, organizing, and tracking clinical records and documents that accompany referrals.
• Performing various functions electronically using our Electronic Medical Record system.
• Ensure confidentiality and appropriate release of information.
• Other duties assigned.

Education/Experience Needed:

● High school diploma or GED (related college courses or certificate programs preferable)

● At least one year of experience working with children with behavioral and emotional challenges.

● A minimum of two years’ work experience with administrative job duties, preferably in an office setting, is also required.

● Proficiency must be demonstrated in Microsoft Office programs, including Word, Excel, and Outlook, Google drive, sheet (docs)

Requirements

● Must be 21 years or older

● Valid Arizona Driver's License with an acceptable 39 month driving record

● Reliable transportation, including proof of Insurance

● Candidates are required to submit a negative drug test

● Obtain an Arizona DPS Level One Fingerprint Clearance Card

Compensation: $18.50/hr Bilingual a plus!

We offer a full benefits package to all full-time employees, including:

● Medical insurance

● Dental insurance

● Vision insurance

● Life and disability insurance

● 401(k) contribution match

● Paid time off and sick time

● Paid holidays

● Cell phone stipend

● Mileage reimbursement

Child & Family Support Services was founded in 2003 with the idea that the best environment for children and young adults is with their families and in their own communities. We have committed ourselves to developing in-home and community support that is unique and individualized. We specialize in partnering with families to build effective relationships and to inspire hope for a positive future..

Please visit for more information.

Job Type: Full or Part-time

*** Relevant experience may include jobs and positions like:

● Behavioral Coach

● Behavioral Health Technician

● Case Aide

● Visitation Facilitator

● Community-based Specialist

● Family Support Worker

● Group Home Technician

● In-home Support

● Life Coach

● Mentor

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Outpatient

Education:

• High school or equivalent (Required)

Experience:

• Administrative: 2 years (Required)
• Behavioral health: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person