Stord's mission is to make supply chains a competitive advantage with best-in-class port-to-porch logistics combined with the integrated technology that brands need to connect, orchestrate, and optimize their supply chains. We've pioneered Cloud Supply Chain, which combines all of the digital and physical elements of logistics that leading businesses need in a unified offering.
With Cloud Supply Chain, Stord is enabling companies to compete and grow with world-class logistics - including warehousing, freight and fulfillment - in a single, integrated platform that's available exactly when and where they need it. Hundreds of B2B and B2C companies like Body Armor, Advanced AutoParts and Dollar General use Stord to make their supply chains perform with the speed, flexibility and ease of the cloud.
Our rapidly growing team is headquartered in the heart of Atlanta's vibrant tech community and is led by former operators from Amazon, XPO, Ryder, Coyote, Convoy, and Manhattan Associates. Stord is backed by over $325M in funding from Kleiner Perkins, BOND, Founders Fund, D1 Capital, Salesforce Ventures, Susa Ventures, Lux Capital, Lineage Logistics, and Franklin Templeton Investments at a unicorn valuation of over $1.3 billion.
Come help us help businesses out-deliver their competition with Cloud Supply Chain.
About the Transportation Compliance Specialist Position:
The function of the Transportation Compliance Specialist role is to review and approve carrier applications and assist in ensuring that all files are compliant according to our standards and as required by Department of Transportation regulations. The right candidate for this role has deep knowledge of procedures for assessing, evaluating, and monitoring carriers for compliance with Federal laws, regulations, and guidance.
What you'll do:
Carrier Compliance - 75%

• Directly manage the on-boarding and continued monitoring of carrier partners.
• Maintain current carrier profiles to manage organizational risk.
• Regularly interface with carriers to ensure they are providing safe and compliant services to Stord shippers.
• Manage the carrier vetting program and audit carrier contracts with legal counsel.
• Review carrier applications in accordance with required standards for approval.
• Develop quality assurance standards, operating procedures, programs and safety related materials.
• Participate in investigations when complaints or incidents arise and resolve issues in a professional and timely manner.
• Respond promptly to internal and external inquiries to mitigate risk for the organization.
• Create and manage effective action plans in response to compliance violations.
• Develop and generate reports that document errors and detail a clear resolution plan.
• Ensure all team members are educated on the latest regulations and processes.
• Ensure the company's systems promote compliance with regulatory requirements and make recommendations to enhance carrier vetting and monitoring tools or procedures.
• Develop and review company policies, regularly audit company procedures, practices, and documents to identify possible weaknesses or risks.
• Advise leadership on best compliance practices and ensure compliance with policies and procedures, rules, standards, customer requirements and governmental/DOT regulatory requirements.
• Identify potential problems, work toward solutions, accept additional duties and/or responsibilities as needed.

Claims - 25%

• Manage all administration throughout the lifecycle of the claims process.
• Investigate, evaluate, and document cargo claims.
• Execute a high level of communication to all stakeholders on the status of the claim as it progresses to completion.
• Deliver key and actionable insights to improve claims process, compliance procedures, and partner experience.
• Develop scalable solutions to increase cost savings related to minimizing company claims and risks, recommending additional headcount where appropriate.

What you'll bring:

• 1-3 years experience handling risk management (Claims and Compliance) as part of a 3PL or insurance company supporting a 3PL
• Knowledge of transportation regulations, compliance, carrier vetting tools, motor truck insurance coverage, policy details, and industry best practices
• Self-motivated, self-accountable, resourceful, and independent team member
• Excellent analytical and problem-solving skills.
• Decisive problem-solver with demeanor to take initiative and handle critical issues with tact and speed.
• Excellent communicator, both verbal and written
• Eager to learn, naturally curious, extremely responsive, organized, and have the ability to deliver news directly and effectively.
• Great time management and organizational skills
• Proven ability to multi-task and be a collaborative team player
• Strong work ethic and a high level of integrity
• Strong computer skills in Google Suite and the ability to utilize internal systems

#LI-Remote
Culture Snapshot:
Our team is passionate about sitting at the intersection of enterprise technology and global logistics. The Stord company culture is electric, and we are proud to offer a career experience that will make you excited to come to work every day. We are creating an environment of continuous improvement through collaboration and diverse thinking by solving challenging problems and working with talented and smart colleagues. At Stord you will have daily opportunities to learn and inspire those around you. You will be surrounded by a team of self-starters who are motivated to have an impact through driving results.
Below are a few perks of joining our team:

• Competitive salary and bonus
• Friendly, Passionate, and Intelligent Employee Base
• Creative Problem Solving and Entrepreneurial Thinking
• Fast-Paced Environment
• Low-Ego, Solution-Driven Culture
• Community Involvement and Volunteer Opportunities
• Employee Resource Groups: Women of Stord, JEDI (Justice, Equity, Diversity, & Inclusion), Stord-Serves, & More

Benefits:

• 401(k)
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Health Savings Account (HSA) option
• Employee Assistance Program (EAP) - Mental Health Resources
• Paid Parental Leave
• Gym Stipend
• Paid Time Off
• Paid holidays
• And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.