Dispatcher I
San Joaquin Delta Community College DistrictJob Number: 2200004O
Under general supervision, perform a variety of dispatching duties for emergency and non-emergency calls on campus; to dispatch police officers to calls for service; to operate a variety of communications equipment including radio, telephone and computer systems; and to perform a variety of specialized administrative duties in the maintenance and the release of highly confidential records. DISTINGUISHING CHARACTERISTICS
This class is distinguished from the Dispatcher II classification by the performance of more routine tasks and duties assigned to positions within the series. Incumbents at this level perform standard dispatch duties which include receiving and screening incoming calls, communicating with law enforcement staff, and using automated computerized dispatch and police information systems and databases to input and retrieve data. SUPERVISION RECEIVED AND EXERCISED Receives direction from assigned Sergeant.Knowledge of:

• Operations, services and activities of a police communications center.
• Operations of a computer aided dispatch system.
• Techniques of questioning for both emergency and non-emergency calls.
• Dispatching techniques with use of radio system for communicating and receiving information.
• Current law enforcement codes, procedures and practices.
• Principles and procedures of record keeping, security and dissemination.
• English usage, spelling, grammar and punctuation.
• Standard office procedures, methods and computer equipment.
• MS Office applications including Word and Excel.
• Pertinent Federal, State and local laws, codes and regulations.

Ability to:

• Attend and successfully pass a three week P.O.S.T. approved Basic Dispatcher course.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• React calmly and effectively in emergency situations.
• Determine priority of emergency situations.
• Effectively communicate and elicit information from upset and irate callers.
• Operate 9-1-1, radio transmitting and computer aided dispatch systems.
• Respond to and resolve difficult and sensitive inquiries and complaints.
• Work independently in the absence of supervision and during irregular work hours.
• Type accurately at a speed necessary for successful job performance.
• Understand and follow oral and written instructions.
• Operate a variety of office equipment including a computer, teletype and radio.
• Maintain confidentiality of work performed.
• Interpret and apply Federal, State and local policies, procedures, laws, codes and regulations.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, linguistic, ethnic backgrounds and disabilities of community college students and staff.
• Work varying shifts including graveyard, day, and swing shifts.
• Work weekends, holidays, and overtime.

Education and Experience Requirements: Education:
Completion of the twelfth grade or the equivalent.
Experience: One year of responsible police communications or public safety dispatching experience. Certifications:
Must possess or within twelve (12) months of hire obtain and maintain a State of California Police Officer Standards and Training (POST) Dispatcher Certificate. Other Requirements:
Successfully pass P.O.ST. standard dispatching testing. Background investigation that includes fingerprinting. Candidates must successfully pass medical and psychological examinations. Additional Information

• Minimum Salary: US Dollar (USD) 5,635
• Maximum Salary : US Dollar (USD) 6,850
• External Closing Date: Sep 5, 2022
• External Opening Date: Aug 4, 2022

Location: Stockton, California, United States
To be considered for this position please visit our web site and apply on line at the following link: https://deltacollege.referrals.selectminds.com
The San Joaquin Delta Community College District provides access to its education programs and activities and makes all employment decisions without regard to national origin, religion, age, sex, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or any other legally protected category. The Districts prohibition against sex and gender discrimination includes sexual harassment and sexual violence.
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