Summary: This position is responsible for working with Relationship Managers to service and manage client portfolios. Serve as the primary point of contact with both the Accounts Services and Trading Departments. Support and work on business development activities. Analyze daily investment activities in client portfolios, and regularly exercises discretion and independent judgment.

Salary Range: The salary range budgeted for this role is $68,600 to $90,000 and represents the Company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate may vary outside of this range depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location.

The Company also offers a full range of benefits, including medical, dental, vision, and 401K match. Other rewards may include annual performance-based bonuses and wellness days.

Duties and Responsibilities

• The employee is responsible for adherence to all compliance programs and the completion of all required and assigned training by established due dates.
• Understands and complies with the requirements of all laws and regulations applicable to the position.

Serve as secondary contact for client relationships, working closely with the Relationship Manager, Wealth Advisor, and Executive Assistant

• Support Relationship Manager in servicing clients and account maintenance.

1. Update Balance Sheet and Cash Flow statements as well as other financial planning tasks
2. Assist in preparing for client review and prospect meetings
3. Assist in client follow-up and action items post-review meeting
4. Document client interactions utilizing the company CRM
5. Support Relationship Managers on prospects and other business development opportunities
6. Work with the team to manage and process client requests
7. Other projects/requests as needed

• Create strategy proposals for prospects
• Responsible for retaining and/or obtaining client Investment Objective Sheets
• Work directly with clients required to take a Required Minimum Distribution

1. Work with the Executive Assistant to send out communication
2. Review custodial lists to track progress

• Calculate (as needed) and process all Charitable Remainder Trust (CRT) distribution payments to clients
• Calculate all Inherited IRA distribution payments
• Work with the Relationship Manager and Wealth Planning department to obtain and analyze financial planning data
• Assist the team in evaluating taxable accounts for year-end tax planning strategies (i.e., tax-loss harvesting)
• When necessary, calculate and provide cost basis to Accounts Services/Custodian
• Review daily reports for deposits, withdrawals, margin, etc., and take action as necessary
• Prepare strategy proposals for prospects and existing clients
• Utilize Morningstar Advisor Workstation to input data and analyze portfolios
• Prepare custom Monthly/Quarterly client reports, (e.g., income projections)
• Utilize eMoney to input financial planning data and prepare basic cash flows or Monte Carlo analysis as needed
• Utilize Bloomberg for index, company, and portfolio data
• Screen client quarterly reports for performance errors and inconsistencies
• Work with the team to complete Trust department reviews

Trading and Portfolio Management Responsibilities

• Complete the Trading Objective form for all new accounts and strategy changes
• When necessary, invest new and/or existing portfolios into the desired investment strategy

1. Dollar-cost average portfolios, when necessary
2. Be mindful of tax circumstances, large gains, and tax loss carryforwards as they pertain to the client

• Whenever possible, work with the Trading Department on portfolio trades
• Review all custom and excluded portfolios after a global trade and work with the team to determine suitability and trade as necessary
• Monitor all incoming and outgoing account flows daily and when directed invest cash
• Communicate and cover margin balances as needed
• Work directly with the Trust Department to direct portfolio trades in mutual client accounts
• When warranted, perform a portfolio audit, which includes:

1. Running security cross-references on all newly purchased and/or sold positions
2. Notify the Trading Department of all trade and/or allocation errors
3. Tracking positions with redemption fees and trading when available

• Work with the Trading Department to determine portfolio suitability for all global trades, including but not limited to determining minimum trade sizes.
• Responsible for communicating and managing portfolio trade restrictions
• Review portfolios for disparity relative to their strategy

Serve as primary contact to the Account Service and Operations Departments regarding client issues and accounts

• Work with clients to obtain the necessary information for the New Account Processing form
• Work with Accounts Services to:

1. Ensure that all new accounts are opened accurately and efficiently
2. When necessary, review reoccurring distributions for accuracy
3. Make sure that all account transfers are processed and work to resolve any issues
4. Process one-time distributions
5. Notify Account Services/Billing of all closed/terminated portfolios

• Work with Operations on reorg, cost basis, or pricing-related inquiries
• Work with Operations in the completion of sub-docs for Alternative Investments

Perform other duties as needed

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience:

• Bachelor’s degree required
• Ability to obtain the Series 65 within 6 months of hire (if not already in possession)
• Minimum of 3 years experience in the financial services industry

Skills:

• Excellent organizational, interpersonal, and verbal/written communication skills.
• Strong ability to prioritize and handle multiple tasks.
• Familiar with a variety of the field’s concepts, practices, and procedures.
• Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks.
• Solid problem-solving and conflict-resolution aptitude.
• PC proficiency, including Advanced Excel.
• Thorough knowledge of related laws and regulations.
• Present a professional image in dealing with customers, and interdepartmental and external representatives.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to operate controls on the computer; reach with hands and arms for phone and computer work; and communicate on the phone while wearing a headset for extended periods. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. This job description is subject to change at any time.

First Foundation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.