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Brooklyn- Associate I, Customer Care- 311 Survey Project Based

Continuum Global Solutions

Brooklyn, NY | Full Time

$45k-57k (estimate)

2 Months Ago

Executive VP of Global Sales

Continuum Global Solutions

Oklahoma, OK | Full Time

$184k-242k (estimate)

2 Months Ago

Customer Service Representative (100% Remote in Indiana)

Continuum Global Solutions

Indianapolis, IN | Full Time

$39k-48k (estimate)

8 Months Ago

Brooklyn- Associate I, Customer Care- 311 Survey Project Based

$45k-57k (estimate)

Full Time | Specialty Trade in Construction 2 Months Ago

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Continuum Global Solutions is Hiring a Brooklyn- Associate I, Customer Care- 311 Survey Project Based Near Brooklyn, NY

Brooklyn, NY, US, 11220

Description:

$15 per hour!

We are hiring Customer Service Representative to support incoming calls from New York City residents. We have openings for English and Spanish/English Bilingual customer support. This is a project based full time position. You must be willing to work on-site at the Brooklyn Army Terminal located at 80 58th Street Brooklyn, NY. Interested? APPLY TODAY!

RESPONSIBILITIES:

Address incoming inquiries from NYC residents related to city-oriented issues
Maintain a professional demeanor with all customers and providing services with courtesy and patience
Creating work orders, dispatching work to specific departments, responding to routine questions, and taking and reporting complaints from the customer
Provide accurate information in a timely, professional and courteous manner
Direct requests to the appropriate department or agency for further action.
Overall strong knowledge of product through training, close counsel with floor support and interaction with quality assurance

REQUIREMENTS:

A high school diploma or GED
At least 1 year of customer service experience
English & Spanish fluency (not required for all positions)
Commitment to professionalism and a positive customer service experience
High level of computer proficiency and strong communication skills
Thrive in a fast-paced environment
Willing to work evenings or overnight shifts with weekend schedule availability

King Teleservices is a Continuum Global Solutions LLC company based in Brooklyn that has been providing call center services to enterprise and local government customers in the United States for over 25 years. King TeleServices operates as a separate subsidiary under Continuum Global Solutions, LLC.

Recruiter Email: kts@continuumgbl.com

About Continuum Global Solutions, LLC
Continuum Global Solutions/ King Teleservices’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals.

Continuum/ King Teleservices, LLC is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Continuum/ King Teleservices recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to Corporate.Security@continuumgbl.com.