Patient Services Insurance Verification – reports to Quality Service Manager

$18 - $20/hour

Full-time, non-exempt

Pottstown, PA

Benefits:

Competitive base salary, Medical Insurance, Dental and Vision Insurance, PTO Accrual, 401K Company Match, 12 Paid Holidays, Company paid life insurance, Employee Health Reimbursement Program, No PTO needed for employee preventative care appointments, Employee Assistance Program, employee discounts, summer picnic, and much more!

Who we are:

Community Health and Dental Care (CHDC) is a non-profit community health center located in Pottstown, PA. We provide the highest quality health and dental care for our patients by utilizing the latest standards and most advanced technology in a professional atmosphere.

What you will do:

The insurance verifier is an experienced health care professional working to ensure that patients’ health care benefits cover required services and procedures. Insurance verification includes all services the health center provides including Physical Therapy, Vision, and Podiatry services if ancillary departments need assistance.

Duties include but are not limited to:

• Responsible for verifying patient insurance coverage, to ensure necessary procedures are covered by the Provider and /or health center.
• Verify insurance information for new patients and referrals.
• Update insurance information for existing patients.
• Call to obtain pre-authorization for recommended services and procedures.
• Explain to patients what their financial responsibilities will be.
• Answer questions related to billing and insurance.
• Support ancillary departments with insurance verification as needed and/or assigned.
• Perform all assigned duties in a manner consistent with maintaining a safe and respectful patient care environment.
• Perform other related duties as required or assigned.
• Adheres to the organization’s mission, vision, and values.
• Adheres to the organization’s policies regarding time and attendance.
• Complies with accepted dress code and maintains a professional image.
• Demonstrates reliability and trustworthiness.
• Manages time and other resources to meet established goals within the agreed upon time frames.
• Demonstrates flexibility in the acceptance and completion of work assignments.
• Participates in the department’s performance improvement activities.
• Maintains patient/employee confidentiality in the management of information.
• Observes the Health Care System’s compliance policies.

Requirements:

Qualifications, Education, and Knowledge

• High school diploma or equivalent required; Associates or certification preferred.
• Two (2) years medical office experience; insurance verification experience or background required.
• Attendance required at assigned CHDC site(s)

CHDC is an EOE/Veterans/Disabled/LGBTQ employer. For more information about