JOB
Provide administrative and clerical support to the Department regarding service activities.Position ObjectiveTo provide detailed technical and office support related to DMV activities, including maintaining a high attention to detail when handling cash, check and credit card transactions. The ideal candidate will be able to multi-task between the DMV and assisting the Auditor-Treasurer’s office. Tasks will include all DMV transactions, assisting with property tax processing, election prep, scanning of documents and other duties as assigned. Candidates with direct DMV experience encouraged to apply. The chosen candidate must successfully complete a BCA background check and fingerprinting. As well as obtain all certifications and licensures, including title certification. Advanced placement on the Benton County pay scale is available to candidates with previous Licensing/DMV/DNR/DL experience. The successful applicant’s experience will be evaluated with pay scale placement occurring at the discretion of the Auditor-Treasurer.
EXAMPLE OF DUTIES
OFFICE TECHNICIAN LICENSING - ADDENDUM A. Process and issue DMV and DNR Transactions. A.1. To include permits, licenses, tab renewals, lien releases and registrations.B. Perform reconciliation of DMV and DNR monies and calculate portions for County deposits. B.1. Process payments of appropriate daily fees to State and County deposits.C. Prepare various daily and monthly DMV and DNR reports.D. Prepares license center reports for state Department of Motor Vehicles.E. Fulfill all licensing transactions following federal, state and county policies using the appropriate fee schedule.F. Serve as backup or assist A/T department with election duties or activities. F.1. Prepare and print state DMV and Driver’s License reports and process daily deposits for state monies.Additional Conditions of EmploymentA. Must successfully complete a BCA background check and fingerprinting.B. Obtain and maintain certifications and licensures. B.1. Within 6 months of hire; B.1.1. Title Certification.Additional Knowledge, Skills, and AbilitiesA. Ability to make correct change during cash transactions.B. Ability to maintain a high attention to detail when handling cash, checks and credit card transactions.Duties and ResponsibilitiesEssential FunctionsA. Perform data entry into various department systems.B. Provide customer service, in-person, by phone, and by e-mail. B.1. Answer phone; provide information and assistance. B.2. Assist in-person contacts. B.3. Prepare and mail reports.C. Assist in preparation of bank deposits and deliver deposit to bank.D. Manage, scanning and image office records.E. Collect various moneys and receipt payments.F. Balance cash drawer.Additional FunctionsA. Attends trainings as needed.B. Telephone Back-up Department.C. Performs other duties as assigned or apparent.
SUPPLEMENTAL INFORMATION
Knowledge, Skills and AbilitiesA. Knowledge and skill in clerical functions, Microsoft Office Suite, and computer database operation.B. Ability to provide optimal customer service skills.C. Ability to interpret a variety of instructions furnished in written or oral forms.D. Ability to communicate effectively, orally and in writing, and have strong positive public relations skills.E. Ability to establish and maintain effective working relationships with others.F. Ability to handle a variety of typical assignments and problems under moderate supervision within standard operating procedures.G. Ability to use considerable analytical ability to select, evaluate and interpret data from several sources; interpretation of guidelines, policies and procedures is required.H. Effective communication with department and other departments, outside agencies and public on specialized matters requiring detailed or technical responses/explanations.Physical Demands & Working ConditionsWork is performed in an office setting. Headaches, eyestrain, and other related occupational hazards reflect the most common potential for injury. Work is light duty and sedentary with ability to lift, carry or push up to 10 pounds. This position is exposed to some mental effort and stress. This position frequently performs work under moderate attention to detail and deadlines. This position maybe exposed to angry public.Hours of WorkA. Monday-Friday 8 a.m. – 4:30 p.m.Equipment UtilizedA. Office equipment, computer, phones.This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The County Board, County Administrator or appropriate Elected Official retains the discretion to add duties or change the duties of this position at any time.Benton County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodation to qualified individuals and rages both prospective and current employees to discuss potential accommodations with the employer.