9 Simbe Robotics Jobs near me
Simbe Robotics is Hiring a Data Analyst Near South San Francisco, CA
We are looking for a data analyst who can dive deep into our data via SQL, dashboards, and manual review in order to create actionable plans to improve service. This will include:
- Monitoring and investigating incoming customer support tickets to ensure customer feedback is clearly captured, investigated, and conveyed internally to enable ongoing improvement of Tally products and services.
-Providing day-to-day support for our customers, including both incident management and providing recommendations to ensure customers can get the most out of our platform
-Effectively triaging and managing escalations to engineering teams for issues that cannot be resolved
-Support our sales and customer success team members via custom SQL queries and by effectively communicating data concepts.
-Reviewing customer-facing reports to identify the underlying reasons for errors.
-Documenting database structures, metrics definitions, and other best practices to better enable our support team.
Skills
-Strong attention to detail and being a self-directed problem solver
-Ability to adapt and pivot in a fast-paced environment
-A desire and aptitude to learn and understand new technologies
-Ability to dissect high-level trends to uncover individual occurrences, enabling detailed insights and targeted actions.
-Hands-on experience with SQL
-Hands-on experience with dashboarding
-Knowledge of APIs and Python
-Familiarity with Git is a plus
-Retail Domain knowledge is a plus
$75,000 - $125,000 a year
Job Summary
Full Time
$112k-146k (estimate)
05/04/2024
05/20/2024
simberobotics.com
South San Francisco, CA
<25
Business Services
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