About the role

As a Store Manager, you will lead the customer and associate experiences in your store. You are empowered to drive a profitable business by focusing on customer experience, operational performance, visual standards, and strong community engagement. You coach your team to reach their full potential and ensure a welcoming experience for all customers and associates.

The impact you can have

In this role, you'll have the opportunity to:

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Develop a strong operational dynamic within the team to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage the day-to-day operations of the store, including opening and closing.

You'll bring to the role

• 2 years retail Store Manager or service industry experience (preferred)
• Brings a hospitality mindset when engaging with customers and associates
• Strong people management skills and an ability to develop talent
• Effective leadership, interpersonal, and communication skills
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to develop strategies and create action plans to drive results
• Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor, LOFT, & Lane Bryant (in-store and online) plus additional quarterly discount incentives
• Support for your individual development plus opportunity for growth within our family of brands
• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*
• Medical, dental, vision insurance, and 401(k)*
• Time off – paid time off and holidays*
• Incentive Reward Program*

*Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role.