The NOTARY-TITLE SERVICE REPRESENTATIVE is responsible for conducting effective follow-up for motor vehicle titles. This includes communication with customers, clients, motor vehicle dealers, and motor vehicle agency personnel.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Full time Notary Public
• Maintain an organized and accurate notary log
• Required to stand for long periods of time when witnessing employee signatures
• Notarization Mail Stubs of TN title to the DMV
• Mail OK ROLS to the DMV twice a week Work the lease stubs by State, and mail to the appropriate DMVs twice a week
• Request checks for OK, ID, and WA lease stubs and mail them to the appropriate DMVs
• Print e-contracts from Releases.
• Trail Lease Release ancillaries Help in sorting
• Review queues, determine and pursue effective followup steps to ensure receipt of title documents.
• Review title documents to determine if a correction is warranted and process necessary correction.
• Release leased or retail title documents per state and client guidelines.
• Contacting clients by phone or e-mail.
• Receiving incoming calls from clients, dealers and customers and respond as necessary.
• Process incoming title related work received either by client request, department notification, or incoming mail and/or FedEx.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE)

• High school diploma or equivalency.
• Accurate keying skills and ability to speak clearly.
• Mastered knowledge of Title Service functions.
• Customer service experience.
• Experience with vehicle titles, DMVs ,or auto dealers.

MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS

• Reading comprehension.
• Able to notarize a minimum of 1000 documents a week.
• Neat and legible hand writing.
• Mastery of the English language, both written and verbal.
• Familiarity with use of computer.
• Strong attention to detail.
• Ability to meet deadlines.
• Ability to comprehend and follow written and verbal instruction.
• Ability to analyze data and note exceptions needing resolution.
• Good interpersonal skills and ability to work well with people throughout the organization.
• Ability to perform under minimal supervision.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Title Services: 1 year (Preferred)

License/Certification:

• Certified Notary Public (Required)

Work Location: In person