Under basic supervision, may perform a wide variety of activities in the safe delivery of general recreation, programs, and events. Depending on area of assignment, duties may include, but are not limited to, providing coaching, instruction, and supervision to recreation program participants; leading the setup and operation of equipment and venues for events, programs, and facilities; monitoring the operation and maintenance at event sites; and/or providing bartending, beverage and food services for restaurant, banquet, and event customers.
 
ESSENTIAL FUNCTIONS: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Supports the relationship between the City and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; promotes the City goals and priorities, vision, values and the “Yuma Way”, and complies with all City policies and procedures.
• Maintains absolute confidentiality of work-related issues and City information; performs other duties as required or assigned.
• Resolves routine problems encountered in performance of work assignments.
• Performs related duties as assigned (see below).

• Follows diagrams and sketches to set up tables, chairs, booths, concession stands, bars, audio visual equipment, electrical outlets, and special equipment or materials according to customer specifications.
• Monitors, maintains and cleans facilities and event sites in a safe clean manner before, during and after the event.
• Monitors crowd flow and directs or assists customers and public as requested.
• Monitors, cleans and restocks restroom supplies before, during, and after events.
• Operates light duty equipment including vacuums and light duty vehicles as needed.
• Sets up food, materials and supplies necessary for the operation of concession stands and bars.
• Prepares and sells food, beverages, admissions, and merchandise to customers.
• Monitors and maintains security and safety of facilities, patrons and employees through observation and patrol of grounds during events.
• Assists in cleanup and removal of equipment and secures facilities and sites after events.

MINIMUM QUALIFICATIONS
Education, Training and Experience Guidelines
No specific educational or experience requirements; some customer service or maintenance experience or participation in group programs is preferred; must be at least 15 years of age.
 
Knowledge of: 

• City policies, rules and regulations governing the conduct and safety of persons using municipal recreational facilities, programs, sporting competitions, and equipment.
• Rules for athletic games and sporting competitions. 
• Arts and Crafts techniques.

Skill in:

• Overseeing and controlling activities and participants.
• Creating a safe and functional event environment, following established safety procedures and protocols, and protecting participants from personal injury.
• Promoting a positive environment, good personal behavior, and safety standards.
• Providing effective customer service and dealing tactfully and courteously with the public.
• Establishing and maintaining effective working relationships with co-workers and the public. 
• Communicating effectively verbally and in writing.
• Following and understanding verbal and written instructions and procedures.

 
LICENSE AND CERTIFICATION REQUIREMENTS 
A valid Arizona State Driver’s License, Food Handler’s permit/County Health Department Certificate, and Arizona liquor law Title 4 training may be required.
 
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Work is performed indoors and outdoors at City recreation facilities and venues; must maintain physical standards prescribed by the City; may be required to bend, reach, stoop, and lift objects.