National Ambulance is Hiring an Operations Manager - Field Near Springfield, MA
Job Posting: Field Operations Manager, National Ambulance in Springfield. Company Overview: National Ambulance LLC located in Springfield, MA is the fasted growing family owned ambulance service provider in Western Mass. We provide emergency and non-emergency ambulance services as well as wheelchair van services and education opportunities. Our main focus is to provide exceptional customer service in all aspects of patient care. Position Overview: Field Operations Manager is a Full Time Position with Benefits We are currently seeking a highly motivated Field Operations Manager to manage our daily operations. Flexibility is a key component in the success of this role within our company. Attributes:
Integrity
Honesty
Self Motivated
Strong Organizational Skills
The abilities to multi-task and function effectively in a team environment
Excellent Analytical Skills
Ability to Learn & Teach
Customer Service Driven
Excellent Peoples Skills
Responsibilities:
Coordinate EMS and Paratransit Field Operations.
Establish and communicate clearly defined goals, deadlines, and expectations to Field Staff.
Conduct Quality Assurance and Control.
Update and implement Standard Operating Procedures for EMS and Paratransit departments.
Lead Meetings
Interdepartmental regular communications to ensure company objectives are met.
Statistics Generation via excel spreadsheets.
Apply Progressive Discipline with field staff.
Investigation of Incidents, Accidents, Injuries.
Coordinate field logistics
Purchasing & Inventory Control
Corporate Compliance
Customer Service Issue Resolution
Requirements:
Associate Degree or equivalent work experience is required.
Excellent PC skills including Microsoft Word and Excel and ability to easily navigate databases are required.
2 or more years of supervisory / management experience is desirable
Knowledge of Ambulance and or Transportation, Services Industry, Healthcare Industry is desirable.
Excellent written and verbal communication, problem solving and relationship building skills are essential to the success of this role.
Benefits:
Health & Dental Insurance
Paid Time Off
Flexible Scheduling
401K Plan with Employer Match
Incentive Programs
Paid Continuing Education
Company Uniform
Emergency Medical Technician Certification
How to Apply:
Apply via this post.
You may email your resume to kirill@nationalambulance.net
You may apply in person at National Ambulance 425 St. James Ave. Springfield, MA 01109.
National Ambulance, LLC is an equal opportunity employer offering competitive wages and benefits package.