We are searching for an out-of-the-box thinker and master communicator that will be able to contribute to the growth of our client through direct-to-consumer customer service strategies. We work closely in a collaborative environment that embraces challenges, hard work, and lives to go above and beyond while we create forward-thinking customer service and business development strategies.

Job Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​ Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Undeniable work ethic with a track record of proven high performance
• Must be a proven relationship builder
• The kind of person who responds and follows through by responding to emails, calls, inquiries, and requests immediately.

Weekly day range:

• Monday to Friday
• Weekend availability

Job Type: Full-time

Work Location: Remote

Job Benefits

• Flexible Schedule
• Sign on bonus
• 401k

Pay: $19-$21 per hour

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