Salary : $52,395.20 - $63,086.40 Annually
Location : City of San Diego, CA
Job Type: Varies by Position
Job Number: SI-T11407-202403
Business Area: 1211 - City Attorney
Opening Date: 03/29/2024
Closing Date: 4/29/2024 11:59 PM Pacific
JOB INFORMATION

See NOTE(S) below for future wage increases and/or additional compensation opportunities.
The Victim Services Coordinator position will be responsible for day-to-day services provided to Your Safe Place - A Family Justice Center (YSP) clients and will report directly to the YSP Director of Program Development.
Victim Services Coordinator positions conduct client screenings and intakes; answer calls from the public; provide crisis intervention, crisis management, and direct service referrals; develop individualized safety plans and conduct comprehensive needs and danger assessments; coordinate services of community partners; submit email filings of restraining orders and complete related tasks, update database and records; act as confidential advocate for domestic violence, sexual assault, and sex trafficking victims during forensic examinations, contact with prosecutors, law enforcement, the courts, and other related agencies; may accompany victims testifying in court proceedings and provide overall support to YSP clients; assist with special events; attend community outreach events as requested; research and identify resources for clients and maintain an up to date YSP resource guide; and perform other duties as assigned.
NOTES:

• Employees in job classifications represented by Municipal Employees Association (MEA) are scheduled to receive the following general wage increases:

4% effective 7/1/24
2% effective 1/1/25
5% effective 7/1/25

• In addition to the scheduled general wage increases, the following special salary wage increase is also scheduled to take effect for Victim Services Coordinator:

5% effective 1/1/25
5% effective 1/1/26

• Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).
• Victim Services Coordinator positions may require Spanish bilingual communication skills for which an additional $1.40 per hour may be paid.

MINIMUM REQUIREMENTS

You must meet the following requirements on the date you apply, unless otherwise indicated.

EXPERIENCE: One year of full-time experience performing crisis intervention for individuals involved in violent, traumatic, or sensitive situations. Qualifying experience must include ONE of the following:

1. Screening, evaluating, or identifying individual's needs.
2. Providing appropriate assistance or referral.

NOTES:

• A Bachelor's Degree or higher in Social Services, Criminal Justice, Health Services, Psychology, Sociology, Criminology-Victimology, Women & Gender Studies or a closely related field may be substituted for the required experience.
• City of San Diego employees using Out-of-Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered.

LICENSE: A valid California Class C Driver License is required at the time of hire.

HIGHLY DESIRABLE:

• Bachelor's Degree or higher in Social Services, Criminal Justice, Health Services, Psychology, Sociology, Criminology-Victimology, Women & Gender Studies or closely related field.
• Experience providing confidential advocacy to crime victims.
• Licensed domestic violence and/or sexual assault advocate.
• Experience providing walk-in services and remote services to members of the public.
• Experience maintaining confidentiality and providing excellent customer service to a large volume of individuals seeking assistance related to domestic violence, elder abuse, family abuse, sexual abuse, and sex trafficking.
• Ability to work independently and in a team environment and interact effectively with a broad range of diverse individuals, while exercising excellent judgment, initiative, and trauma-informed care.
• Ability to adjust to dynamic situations.
• Ability to proactively identify organizational and client needs and solutions.

REQUIRED DOCUMENTS (MUST SUBMIT WITH APPLICATION):

• Proof of degree/transcripts, if utilized to meet the minimum requirements.
• For City of San Diego employees, proof of Out-of-Class Assignment (OCA), if utilized to meet the minimum requirements.

Required documents should be attached electronically to your application. If you are unable to attach at the time of application submittal, you must submit them as soon as possible via fax: (619) 533-3337; or to the Employment Information Center: City of San Diego Personnel Department, 1200 Third Avenue - Suite 300, San Diego, CA 92101. Include your name and the title of the position for which you are applying.

SCREENING PROCESS

Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. Successful candidates will be placed on a list which will be used to fill position vacancies during the next one year. For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.

SUPPLEMENTAL INFORMATION
PRE-EMPLOYMENT REQUIREMENTS: Employment offers are conditional pending the results of all screening processes applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre-employment medical review and exam (which may include drug and alcohol testing); reference checks; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, including a polygraph examination and/or background investigation. All screening processes must be successfully completed before employment begins. A positive test result for alcohol, cannabis/marijuana, illegal drugs, or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may constitute cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change in their name, mailing address, email address, or phone number, otherwise they may miss employment opportunities.
Rev. 9 - March 29, 2024 (New Recruitment Date)
City employees may be eligible to participate in a benefit program including holidays, vacations, savings and retirement plans, health programs, and other benefits.
Eligible City employees initially hired or assuming office on or after July 10, 2021, with the exception of Police Recruits participating in the City's Police Academy, will participate in the City's Defined Benefit Plan administered by the San Diego City Employees' Retirement System (SDCERS).

Benefits may change due to employer-employee contract negotiations.
or review the
01

I understand that failure to respond to the following questions in the spaces provided may result in the rejection of my application. In addition, I may miss out on employment opportunities. Rsums are NOT reviewed for assessing the minimum requirements.

• Yes
• No

02

I understand that the responses I provide on the supplemental questions will be reviewed using an automated evaluation system and that if I am successful in this initial screening process, my application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met.

• Yes
• No

03

Are you currently working for the City of San Diego as a government/municipal employee?

• Yes
• No

04

Have you previously worked for the City of San Diego as a government/municipal employee?

• Yes
• No

05

If you have previously worked or are currently working for the City of San Diego, please enter your PERNR.
06

The minimum age for this job is 18, unless you are 17 and a high school graduate. Do you meet the minimum age requirements for this job?

• Yes
• No

07

How did you first hear about this employment opportunity?

• City of San Diego Employment Information Center/Employee
• City Employee Association
• Government Jobs.com
• Community Organization
• Job Fair/Recruiter
• Facebook
• Twitter
• Instagram
• LinkedIn
• Handshake
• Indeed
• Glassdoor
• Jobs2Careers
• ZipRecruiter
• Diversityjobs
• Monster
• Brown & Caldwell Water Jobs (BCWaterJobs) (Specific to Water related jobs)
• American Water Works Association (AWWA)
• San Diego Union-Tribune
• Voice and Viewpoint
• San Diego Asian Journal
• Television/Radio
• SDNews.com
• Public Sector HR Assoc. (PSHRA)
• Other

08

If you selected Other in question #7, please specify.
09

How many years of full-time experience do you have performing crisis intervention for individuals involved in violent, traumatic, or sensitive situations including screening, evaluating, identifying individuals' needs, and providing appropriate assistance or referral?

• None
• Less than 6 months
• 6 months to less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years or more

10

In which of the following areas do you have full-time experience performing crisis intervention for individuals involved in violent, traumatic, and sensitive situations?

• Screening, evaluating, or identifying individuals' needs.
• Providing appropriate assistance or referral.
• None of the above.

11

Describe your full-time experience performing crisis intervention for individuals involved in violent, traumatic, or sensitive situations in the following areas: a. Screening, evaluating, or identifying individuals' needs; b. providing appropriate assistance or referral. For each area, specify from which employer the experience was gained, your title, level of responsibility, percent of time spent on each area, and the total length of your experience. If you do not have any experience in a specific area, write "None."
12

Do you possess a Bachelor's Degree or higher in Social Services, Criminal Justice, Human Services, Psychology, Sociology, Criminology-Victimology, Women & Gender Studies or a closely related field? NOTE: Attach proof of degree/transcripts to your application.

• Yes
• No

13

If you answered yes to question #12, specify degree.
14

Describe your experience providing confidential advocacy to crime victims. Specify from which employer the experience was gained, your title, level of responsibility, percent of time spent performing the duties, and the total length of your experience. If you do not have any experience in this area, write "None."
15

Describe your experience providing customer service to a large volume of individuals. Specify from which employer the experience was gained, your title, level of responsibility, percent of clients who came in on a walk-in basis, percent of time spent performing the duties and the total length of your experience. If you do not have any experience in a this area, write "None."
16

Describe your experience working with victims of domestic violence and/or other violent crimes. Specify from which employer the experience was gained, your title, level of responsibility, percent of time spent performing the duties, and the total length of your experience. If you do not have any experience in this area, write "None".
17

Indicate which of the following are applicable to you.

• Licensed domestic violence and/or sexual assault counselor.
• Ability to speak, read and write in fluent Spanish.
• None of the above.

18

Do you possess bilingual English/Spanish communication skills?

• Yes
• No

19

I understand that I am required to submit the following documents at time of application, if utilized to meet the minimum requirements: Proof of degree/transcripts; proof of Out-of-Class Assignment (OCA). If you are unable to attach, refer to the "Required Documents" section of the job posting for instructions.

• Yes
• No

Required Question