We are seeking a Card Services Representative to join our organization. You will be a part of our Back Office Support Team and work side by side with the Card Services Lead in assisting members and co-workers with ATM/Debit Card issues and questions. You will also be a backup on an “as needed” basis for ACH, Drafts, Bill Pay, balancing on-site ATM and other back-office duties. Experience with CO-OP, Fiserv or FIS is a plus. Experience in the financial industry is a plus. We are willing to train the right person.

This is a Full-Time, IN OFFICE POSITION (M-F / 8-5)

Card Services Rep Duties and Responsibilities

• Assist members and co-workers with ATM/Debit Card issues and questions.
• Approve and process Debit/ATM card applications and orders.
• Minimal task for MasterCard
• Coding cards and entering travel dates
• Assisting in the review of reports for address changes, fraud, renewals, etc.
• Assist with dispute filings.
• Backing up other duties in the back office as needed
• Cross-Selling Products

Card Services Rep Requirements and Qualifications

• High school diploma or GED certificate
• 1 years of experience
• Proficient with Microsoft
• Excellent customer service and communication skills
• Able to multi-task and operate general office equipment.
• Professional demeanor and appearance

Benefits:

• Medical
• Dental
• Vision (at your cost)
• Short/Long Term Disability
• 401K Plan MATCH up to 3%, after 1 year of employment and age of 21
• Paid sick and vacation time.

$17.50 - $22.00 Hourly (Range of pay will be determined based on experience.)