Responsibilities

Accurately input data based on Enrollment Unit processes

Review and verify Member documents for accuracy and validity

Communication with internal/external units to ensure Eligibility Department criteria is met

Generate correspondence to obtain pertinent information from Members

Provide clerical support to Eligibility Department

Perform additional duties and projects as assigned by Eligibility Department
Qualifications

High School Diploma or GED required, some College or Degree preferred; plus

Minimum two (2) years clerical experience in general office environment required

Excellent keyboarding skills required (minimum 6,000 KPH and 6% or less error rate)

Good alphabetical and numerical filing skills a must

Knowledge of Eligibility systems preferred (i.e. QNXT, V3)

Basic Microsoft office skills preferred

Excellent communication skills both oral and written preferred

Ability to work quickly and accurately while following through on assignments

Detail-oriented, able to work under pressure, and handle multiple tasks a must

Available to work overtime; plus