The Child Mind Institute is an independent, national nonprofit dedicated to transforming the lives of children and families struggling with mental health and learning disorders. Our teams work to deliver the highest standards of care, advance the science of the developing brain and empower parents, professionals and policymakers to support children when and where they need it most. Together with our supporters, we're helping children reach their full potential in school and in life. We share all of our resources freely and do not accept any funding from the pharmaceutical industry.

The Senior Benefits Coordinator is responsible for the administration of the Company's benefits programs. This position is responsible for overseeing the employee benefits programs to ensure programs are administered in compliance with internal policies and government regulations. Working with HR leadership, the Senior Benefits Coordinator will assist in the implementation of benefit programs, policies and procedures to align with the Company's goals and competitive practices. This position collaborates with members of the Human Resources team.

Reporting to the Director of Human Resources, this is a full-time, exempt, hybrid position split between remote work and our Midtown, NYC office.

The Child Mind Institute is proud to be named a Great Place to Work-Certified company! Our competitive compensation and benefits include medical insurance, 401(k), paid parental leave, dependent care, and flexible work schedules, paid parental leave, dependent care and discounted tickets and entertainment perks programs. For more information about our benefits, please visit our employee benefits website.

Benefit Plan Administration Responsibilities:

• Administers employee health plans, life and disability insurance, wellness programs, retirement plans and ensures plans are following regulatory requirements. Ensures enrollments and changes are processed timely and accurately.
• Works with HR leadership to develop competitive and cost-efficient programs that will assist with employee retention and attract top talent.
  1. Identifies trends and implements new practices to engage and motivate employees.
  2. Ensures benefit and compensation programs and practices align with the Company's supportive culture and promote diversity, equity, and inclusion.
• Handles benefit inquiries and complaints to ensure quick, equitable, courteous resolution. Resolves employee questions and problems by interpreting benefit policies and procedures.
• Point of contact with insurance broker and providers on behalf of employees and the Company.
• Conducts presentations and meeting to explain benefits to employees.
• Administration of Open Enrollment, to include implementation of new benefit and compensation programs.
• Manages all leave programs. Communicates with employees regarding their needs for leave and/or modified work schedules. Ensures that employees are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.
  1. Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
  2. Facilitates smooth and timely leave requests, approvals (or denials), and return to work.
  3. Relays communication between employees and their manager during leave.
  4. Handles the FMLA leave administration process from the initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.
  5. Facilitates other leave requests, which may include accommodation requests under the ADA.
• Keeps employee benefit records up to date. Preserves confidentiality of employee medical documentation and files.
• Fulfills all reporting requirements of all relevant government rules and regulations, including the Employee Retirement Income Security Act (ERISA).
• Advises and counsels management and employees on existing benefits.
• Works with data to enable HR leadership to make and support business decisions. Monitor, analyze and interpret data; using data and metrics identify trends and recommend new and evolving benefit and compensation programs, to include DEI initiatives.
• Establishes and maintains effective working relationships across the organization. Partner with other functional areas, as needed, to accomplish department objectives.

Qualifications:

Required Skills/Abilities:

• Extensive knowledge of benefit programs, policies, procedure, and applicable legislation.
• Knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and State and local laws.
• Familiar with compensation programs.
• Strong analytical skills and ability to interpret and communicate data.
• Excellent decision-making skills.
• Ability to work with all levels of employees and participants in a sensitive and confidential manner.
• Strong project management skills.
• Proficient in Excel.

Education and Experience:

• Bachelor's Degree in Business, Human Resources Management or related field, or 5 years of progressively responsible experience in employee benefits.
• Experience administering a breadth of benefit plans and programs, to include implementing and maintaining procedures.
• Experience building and managing relationships with benefit brokers, providers, and third-party administrators.
• Proficient in HCM systems. Experience with ADP system preferred.
• Professional certification (such as CBP or CEBS) a plus!

Special Considerations:

Please upload your CV during the application process.

The Child Mind Institute is an equal opportunity employer and does not discriminate in employment based on race, religion (including religious dress and grooming practices), color, sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sex stereotype, gender identity/gender expression/transgender (including whether or not you are transitioning or have transitioned) and sexual orientation; national origin (including language use restrictions and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law [Vehicle Code section 12801.9]); ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age (40 and over), sexual orientation, military or veteran status, or any other basis protected by federal, state or local law or ordinance or regulation.