Key Responsibilities:

• Client Consultation:Talk to clients over the phone to understand their travel preferences, budget, and specific requirements. Discuss various travel options and offer recommendations.

• Travel Itinerary Planning:Design customized travel itineraries based on clients' needs, including flights, accommodations, transportation, tours, and other activities.

• Booking Arrangements:Coordinate and book travel components such as flights, hotels, rental cars, cruises, tours, and other travel-related services.

• Travel Documentation:Assist clients with obtaining necessary travel documents, such as passports, visas, and travel insurance. Ensure all documents are accurate and meet requirements.

• Travel Advice:Provide clients with information on travel destinations, cultural norms, weather conditions, safety, and local customs. Offer tips on how to make the most of their travel experiences.

• Problem Resolution:Address and resolve any issues or changes in travel plans, such as flight cancellations or booking errors. Offer alternative solutions to ensure client satisfaction.

• Budget Management:Work within clients' budgets to find the best travel options, ensuring that they get value for their money.

• Customer Service:Maintain regular communication with clients throughout the planning process and during their travels to address any questions or concerns.

• Industry Knowledge:Stay updated with industry trends, travel regulations, and safety guidelines. Build relationships with travel vendors and suppliers.

• Sales and Marketing:Promote travel services to potential clients, either through direct communication or marketing campaigns. Generate new leads and maintain a client database.

Requirements

Qualifications and Skills:

• Education:High school diploma or equivalent; a bachelor's degree in a related field (such as hospitality, tourism, or business) is preferred but not required.

• Experience:Previous experience in travel planning, customer service, or a related field would help.

• Skills:Strong communication and interpersonal skills, attention to detail, problem-solving abilities, and organizational skills. Proficiency with travel booking software and computer applications.

• Certifications:No certifications required - we certify you 

• Personal Attributes:Ability to work independently, a passion for travel, adaptability, and a customer-focused mindset.

Benefits

• Plenty of room to grow in the business
• Discounted travel
• Training included with opportunities for discounted trips
• Extremely flexible hours
• Part-time or Full-time
• Personal discount directory for you to use as you please
• Access to hundreds of different booking vendors