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Automotive Shop Manager
Concordia Group Carol Stream, IL
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$81k-100k (estimate)
Full Time 1 Week Ago
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Concordia Group is Hiring an Automotive Shop Manager Near Carol Stream, IL

Description
https://www.surus.biz/
As a Shop Manager/Service Advisor/Fleet Coordinator at Surus Group, your leadership skills will be instrumental in overseeing the efficient operation of our vehicle fleet while delivering top-notch customer service. In this multifaceted role, you will manage the maintenance and service needs of our company's vehicles, optimize fleet utilization, and provide crucial support to both drivers and internal/external customers.
Benefits:
  • Health Care: Medical, Dental, & Vision
  • 401K w/ 100% Company Match
  • Paid Time Off (Vacation & Sick Pay)
  • Company Paid Life Insurance
  • Short & Long Term Disability
  • Paid Holidays
Responsibilities:
  • Answer customer questions about service outcomes and consult with technicians when necessary
  • Order and pick up car parts
  • Managerial Responsibility
  • Oversee and manage the service center's scheduling and workflow
  • Prepare paperwork for titles
  • Initiate the search for new equipment (drill rigs, bobcats, etc.)
  • Inform customers of changes in service or when their vehicle is ready for pickup
  • Ensure the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and knowledge of service and replacement parts
  • Uphold Customer Care standards to meet and exceed their expectations
  • Collaborate with customers to ensure we meet and address all vehicle maintenance needs
  • Write repair orders for customers with full transparency of cost and time estimates
  • Provide exceptional and timely communication, keeping customers updated throughout the process
  • Communicate frequently with mechanics and parts department to ensure the timely completion of work
  • Exhibit a positive attitude and strong work ethic with customers and co-workers
Qualifications:
  • Experience as a service advisor
  • Car part knowledge
  • Customer service experience
  • Valid Driver's License
  • Strong team player
Surus Group is a division of Concordia Group. Concordia Group is a drug and alcohol free workplace including marijuana. Concordia Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Summary

JOB TYPE

Full Time

SALARY

$81k-100k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/18/2024

WEBSITE

concordia.net

HEADQUARTERS

CONCORDIA, MO

SIZE

25 - 50

FOUNDED

2011

CEO

VICKY PALMER

REVENUE

<$5M

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About Concordia Group

Concordia is a registered 501(c)(3) nonprofit organization that enables public-private partnerships to create a more prosperous and sustainable future. As equal parts convener, idea incubator, and partnership broker, Concordia is creating a new model for how a nonpartisan, nonprofit can have a global impact. Concordia aims to create a global community where challenges are solved collaboratively and inclusively. With the support of our members, partners, and advisors, Concordia facilitates social impact through our events and partnerships. Concordia believes in the partnership model as a holist ... ic approach to addressing the worlds most pressing issues, as it pairs the knowledge and expertise of the nonprofit and public sectors while leveraging resources from the private sector. Concordia is most well-known for its Annual Summit, held during the time of the U.N. General Assembly in New York City. Since its founding in 2011, Concordia Summits have brought together over 3,500 participants, including 40 current and former heads of state, 450 international and Fortune 500 C-suite executives, prominent nonprofit leaders, and senior Congressional and Administration officials. More
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The following is the career advancement route for Automotive Shop Manager positions, which can be used as a reference in future career path planning. As an Automotive Shop Manager, it can be promoted into senior positions as a Packaging Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Shop Manager. You can explore the career advancement for an Automotive Shop Manager below and select your interested title to get hiring information.