Job Description: Baptist Health is looking for a Patient Access Coordinator to join their team This is the job you've been waiting for! Join a company that invests in you and values your experience working to help others. We offer a collaborative workplace, within a team that supports and respects each other. Responsibilities Exhibits expert communication skills, telephone etiquette and customer service always Pre-registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department Demonstrates clinical knowledge of basic anatomy and physiology and medical terminology to determine the appropriate test to be scheduled Schedules patients in a timely, efficient, and accurate manner. Gathers accurate and complete information of tests and diagnosis to enhance the revenue cycle Rescheduling/cancelling appointments Verification of insurance eligibility and benefit information Medicare Compliance Prepares Patient Estimates (Patient Portion Due) Obtains insurance precertification/authorization/referral information and understands requirements Obtains insurance precertification directly from the payor where applicable Maintain scheduling system changes and updates Order Management Education, Training, and Experience High School Diploma or equivalent Strong computer skills Strong research and problem-solving abilities Prior experience in customer service fields, call centers or healthcare preferred but not required Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role Patient Registration, Patient Registration Clerk, Registration Clerk, Patient Access Clerk, If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer. Founded in 1924, Baptist Health has been bringing advanced medical technology, modern facilities, and many of the region's most prominent physicians and medical professionals to the communities of our commonwealth for nearly a century. Headquartered in Louisville, the Baptist Health family of hospitals, care centers, physician offices and health facilities has experienced tremendous growth in recent years. Counting all nine hospitals, we have more than 2,700 licensed beds. Baptist Health has more than 300 points of care include outpatient facilities which offer Urgent Care, occupational medicine, physical therapy and diagnostics. Home care is also available in 39 Kentucky counties, six counties in Illinois and six counties in Southern Indiana. Our physician network of more than 3,000 employed and affiliated physicians continues to grow as we endeavor to improve access to healthcare and enhance the health of Kentucky as a whole. EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing. NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.