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Floor Attendant - Admirals ClubLounge
** Floor Attendant - Admirals Club Lounge**
**Summary**
The Admirals Club Floor Attendant is responsible for cleaning and maintaining the dining and/or buffet area within the lounge and serving guests food items, following all established service and guest experience standards.
**Essential Functions**
* Ensures all food and beverages are arranged to established service standards
* Sets up, stocks, cleans and maintains food and beverage offerings
* Maintains all coffee and beverage services
* Maintains standards of service and guest experience
* Serves and responds to the food and beverage needs of guests
* Uses tray for all guest service
* Maintains in-depth knowledge of products on hand
* Clears, cleans and sanitizes tables, seats, dining area and buffet area
* Maintains food temperature
* Assists with basic food preparation (e.g. warming up soup, operating panini press)
* Provides comprehensive floor presence
* Follows all established rules and sequence of service and dining etiquette standards
* Ensures a positive guest experience for all customers and resolves customer complaints in a manner consistent with policy, and with customer satisfaction in mind
**Minimum Qualifications, Knowledge, Skills, and Work Environment**
* Requires at least 3 years of closely related work experiencing, including experience servicing customers in a premium airport lounge or closely related food and beverage establishment
* Requires ability to demonstrate tact and discretion in interactions with premium clientele
* Requires ability to maintain a presentable and polished appearance in keeping with service standards for premium clientele
* Requires ability to work long hours, while standing.
* Possess strong sanitation habits.
* Requires ability to provide strong customer service
* Ability to multi-task and ability to interact with customers and coworkers in a friendly, enthusiastic and outgoing manner
Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
At HMSHost, we know our success is based on **earning the trust and loyalty of our people**. We commit to providing a work experience that **earns your loyalty**, provides a place where you **feel like you belong**, work you can be **proud** of, a place to **have fun, earn money**, and have the **opportunity for advancement**. We support this with competitive wages, robust benefits and recognition for a job well done.**Apply for Floor Attendant - Admirals Club Lounge**
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Full Time
$19k-24k (estimate)
05/02/2024
05/15/2024
hmshost.work
<25
The following is the career advancement route for Floor Attendant - Admirals Club Lounge positions, which can be used as a reference in future career path planning. As a Floor Attendant - Admirals Club Lounge, it can be promoted into senior positions as a Fast Food Shift Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Floor Attendant - Admirals Club Lounge. You can explore the career advancement for a Floor Attendant - Admirals Club Lounge below and select your interested title to get hiring information.