** Account Support Specialist**

**Job Category****:** Branch Administration **Requisition Number****:** ACCTS001574 Showing 1 location **Job Details**

**Description**

The Rains Agency, a subsidiary of SmartBank, has been offering insurance products and services since 1927. Rains specializes in vehicle, property, commercial, life & health insurance.

A career at Rains is more than just a job, it is a family where values are upheld and hard work is recognized. Our team of associates are trustworthy, loyal and innovative. We have been supporting our customers for over 10 years in Tennessee, Alabama, and Florida and are continuing to grow. We empower our associates to treat our customers with care and to be involved in the communities we support. We build exceptional value by fostering a work environment that respects individual needs, establishes high expectations and recognizes achievement.

Rains associates enjoy an AMAZING benefits package that includes - *company apparel, medical, dental, vision, long and short term disability, 401(k), EAP, life insurance and paid time off (PTO).*

**Major Duties and Responsibilities:**

- Upholds SmartBank Core Values and Core Purpose of Act with Integrity, Be Enthusiastic, Create Positivity, Demonstrate Accountability, and Embrace Change.

- Adheres to and embraces the SmartBank Way by Acting Smart, Looking Smart, and Being Smart.

- Download files from companies and distribute daily cancel and download reports.

- Maintain expiration lists and allocate to each Account Rep.

- Prepare bi-weekly new business report.

- Pull production reports for RAI management.

- Update retail referral spreadsheet daily and maintain referral documents.

- Process payments daily and image work in AMS.

- Do daily deposits and balance RAI cash drawer.

- Review RAI bank accounts daily.

- Input and review payments from other branches.

- Sort and stamp incoming mail for Account Reps.

- Label and send outgoing mail for Account Reps.

- Send all vendor invoices to Accounts Payable for processing.

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)