Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
DUTIES: Support and optimize a large-scale, complex, high performance network, across global footprint.
Research and provide both business and technical solutions based on and related to customer needs and specifications and deploy them into production infrastructure.
Monitor, test, analyze and evaluate the existing network environment and optimize it based on resiliency, technological advancements and cost.
Provide network engineering support of enterprise network devices and services, comprising of Routers, Switches, Firewalls, VPNs, Load Balancers, SD-WAN, Cloud Connect and Network Management Solutions across LAN/WAN.
Drive quality into the metrics we report, including measurement of issues, network capacity, vendor equipment/failures analysis and network performance, as well as continual assessment of the quality and effectiveness of network monitoring and alerting.
Provide lead support, mentorship, and direction to lower level engineers and engage external vendor support as required.
Document system maintenance, improvements and performance for effective network operations and management.
Travel: Up to 25% domestic and international travel required. Telecommuting Employee: Reports to company headquarters in Waltham, MA. Can work remotely or telecommute
REQUIREMENTS:
MINIMUM Education Requirement: Bachelor's degree in Computer Science, Electrical Engineering, or related field of study.
MINIMUM Experience Requirement: 5 years of Network Engineering, Software Engineering, or related experience.
Alternative Education and Experience Requirement: Master's degree in Computer Science, Electrical Engineering, or related field of study plus 3 years of Network Engineering, Software Engineering, or related experience Required knowledge or experience with:
Telco: WAN connectivity, LAN connectivity, Fixed Wireless, Colocation services, MMH, SMH, POPs, POTS,4G LTE, Dark fiber, T1, MLPP, DS3, OC, or FE;
OSS/BSS: Service Now, Jira, or TEM systems;
Network: SD-WAN, MPLS, OSPF, BGP, VPN, Firewalls, IPSec, Router, Switch, CPE, CO, or Load Balancer;
Product: Cisco, Fortinet, Palo Alto, F5, Silver Peak/Velo Cloud, or Arista;
Automation: Ansible, Python, or domain specific automation platforms Knowledge, Skills, Abilities;
Troubleshooting related to firewall and Load balancer; and
Developing, planning, directing and controlling strategic short- and long-term operational objectives.