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Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
- Respond to customer inquiries via phone, email, and text
- Assist customers with inquiries regarding their insurance policies, coverage options, claims process, billing issues, and policy renewals.
- Provide accurate and comprehensive information about various insurance products and services.
- Update and maintain customer records accurately in the company’s database.
- Work closely with underwriters, claims adjusters, and other departments to ensure seamless service to customers.
- Participate in team meetings and contribute to the continuous improvement of customer service processes.
Experience:
- Strong analytical skills to assess customer needs and provide appropriate solutions
- Excellent communication skills in English, both verbal and written
- Previous experience in the Insurance Industry or customer service
- Ability to handle outbound calling campaigns effectively
- Current active P&C License
Physical Requirements:
- Ability to sit for extended periods and use a computer for most of the workday.
- Occasional lifting of office supplies and materials up to 20 pounds.
Salary and Benefits:
- Competitive salary based on experience and qualifications.
- Comprehensive benefits package including health, dental, and vision insurance, retirement plans, paid time off, and continuing education opportunities.
- Goal / Sales Bonuses
Joining our team as a Customer Service Representative offers the opportunity to enhance your communication skills, work in a dynamic environment, and contribute to the success of our customers. If you are passionate about delivering top-notch service and enjoy interacting with people from diverse backgrounds, we encourage you to apply for this position.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
Weekly day range:
Work setting:
License/Certification:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
$60k-78k (estimate)
06/08/2024
10/05/2024
The job skills required for Licensed Insurance Customer Service Representative include Customer Service, Communication Skills, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Licensed Insurance Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Licensed Insurance Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Licensed Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As a Licensed Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Licensed Insurance Customer Service Representative. You can explore the career advancement for a Licensed Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Licensed Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Licensed Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Licensed Insurance Customer Service Representative job description and responsibilities
Ensure facilitation of first call resolution and customer satisfaction on all transactions handled.
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Proofread all written communication.
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Utilized knowledge of products to assist new and existing customers with product acquisition.
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Acknowledge and direct customer’s requests for additional products or services to appropriate licensed representatives.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Licensed Insurance Customer Service Representative jobs
Consider a professional certification.
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Learn From Experienced Coworkers.
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Step 3: View the best colleges and universities for Licensed Insurance Customer Service Representative.