Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.

R.O.W. ( G uidance. R espect. O pportunity. W orth)

We are looking to grow our company and we need you to help us. We are currently hiring Service Advisors for our award-winning Tysons Jaguar Land Rover dealership.

If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today!

Jaguar Land Rover Service Advisor Benefits :

• $55,000 - $110,000 Annual Income potential based on performance
• Annual Longevity Bonus
• Minimum guarantee for 3 months during training period
• Great culture within an innovative company
• Training and support to assist you in achieving your goals
• Paid time off and 401k
• Medical, Dental, Vision, Short and Long-term disability, and Life Insurance
• Employee discounts on vehicle sales, parts, and service
• Career advancement opportunities
• and more!

Jaguar Land Rover Service Advisor Responsibilities :

• Advise customers about necessary service for their general maintenance needs
• Help identify the customer’s primary concern and also present other maintenance needs when appropriate
• Communicate professionally and clearly about inspection results, then present corrective procedures and prepare work order for needed repairs
• Prepare repair orders showing time, cost and labor estimates for service
• Accurately describe the customer’s concern to the technician
• Explain the work performed and the repair order charges to the customer
• Schedule service appointments and loaner / rental cars when appropriate, in order to provide a streamlined and seamless experience for the customer
• Establish and maintain professional relationships with the customers to encourage repeat and referral business
• Maintain high customer satisfaction standards (CSI)
• Complete any training required by the manufacturer or Rosenthal Automotive

Jaguar Land Rover Service Advisor Qualifications :

• 1 year of service writing experience or sales experience recommended
• High-line, luxury automotive experience preferred, not required
• A valid driver's license and a good driving record, per company standards
• An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
• Professional personal appearance
• Excellent oral and written communication abilities
• Process and detail oriented with developed organizational skills
• Confident in ability to work under pressure and prioritize

Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren’t so focused on what you’ve done, but what you can achieve.

Last updated : 2024-06-17