2 dispatch manager Jobs in union, nj
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Artius Solutions is Hiring a Dispatch Support Agent Near Union, NJ
Summary
- The client is looking for a Dispatch support role. The primary function will be to handle inbound emergency calls in Shift 10:00 AM 6:30 PM that includes one unpaid 30-minute lunch. They would be looking to start with a three-month contract that may be extended up to six months.
- Under general supervision, performs clerical duties designed to assist the Resource Management (Dispatch, ERT, and Scheduling) department in performing their duties.
- Performs specifically assigned functions to include assisting interoffice communications with the Customer Care Center, divisional operations, etc.; utilizes computerized systems to enter, maintain or retrieve information;
- prepares reports of a recurring nature using both manual and automated records
- Answer gas leak line and create gas leak orders Facilitate emergency appointments
- Contact customers to provide appointment updates and/or reschedule missed appointments.
- Assist dispatch with daily reporting-logistics, AM/PM order reports.
- Assist dispatch supervisor with Board of Public Utility reports when necessary.
- Assist scheduling department with outbound calls, mark outs, and reporting when applicable.
- Provide business support for field operations--account review, order creation, etc.
- Performs other related departmental duties as required.
- Experience handling safety-sensitive INBOUND emergency calls.
- Previous customer service experience
- Good oral and written communication skills are required.
- Ability to multitask.
Job Summary
JOB TYPE
Full Time
SALARY
$47k-63k (estimate)
POST DATE
06/10/2024
EXPIRATION DATE
07/02/2024
WEBSITE
artiussolutions.com
HEADQUARTERS
Minneapolis, MN
SIZE
<25
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