REQ#: RQ175299 Requisition Type: Regular Your Impact Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense's mission to keep our country safe and secure. Job Description Configuration ManagerService Asset Configuration Management (SACM)Tampa, FL TS/SCI level security clearance is required (must be active/current) Responsibilities:
* Accountable for ensuring SACM is delivered in line with the defined policy, processes, and procedures.
* Identify process improvements and resolve processes with stakeholders
* Investigate root cause analysis to continuously improve data accuracy.
* Prepare and share reports on CMDB statistical information and the delivery of Dashboards.
* Ensure Configuration Items (Cis) are identified, baselined, and maintained and changes to them are controlled.
* Manage and account for assets by protecting the integrity of CIs.
* Maintain accurate configuration information on all Configuration item services.
* Create and maintain asset purchase requirements with the use of Purchase Requests and Purchase Orders.
* Coordinate with the Project Support facility (PSF) for incoming and outgoing configuration items through Remedy.
* Maintain the approved hardware/software list for all authorized software and hardware.
* Implement and maintain a Configuration Management Database (CMDB) that contains details of the CIs throughout their life cycle and that provides accurate information to support all the other service management processes.
* Develop and control a naming convention process for hardware on the operational networks.
* Schedule audits against the CMDB to verify the data remains current and accurate (CMDB Reconciliation).Basic Qualifications:
* Experience in working with inventory discovery tools and infrastructure management tools used to provide asset inventory.
* General understanding of procurement, delivery, and governance of IT services.
* Must have quality documentation and report writing ability and experience (general MS Office Suite skills).
* Must have general management skills (Time management and Communication Skills).
* Attention to detail and analytical problem-solving abilities.
* Flexible and able to cope with fast-paced moving environment.
* Excellent communications and relationship management skills including cross-functional IT teams.
* TS/SCI level security clearance is required (must be active/current)Preferred:
* ITIL ® V4 certified
* BMC Remedy or Service Now experience Experience:
* 3-5 years of IT Asset Management and Configuration Management experience.
* 3-5 years of experience managing meetings and facilitation skills
* 3-5 years of excellent documentation and report writing abilities and experience.
* 3-5 years of experience working in a process driven organization, preferably an ITIL-aligned Service Management organization.
Education:
* Bachelor's degree in a technology or business-related field.GDIT IS YOUR PLACE:
• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology from which you can learn.
• Rest and recharge with paid vacation and holidays. #gditpriority #centcomcits Work Requirements .cls-1{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px} Years of Experience 5 years of related experience * may vary based on technical training, certification(s), or degree .cls-2{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px} Certification ITIL 4 Foundation - ITIL Travel Required Less than 10% .cls-3{fill:none;stroke:#5d666f;stroke-miterlimit:10} Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $92,331 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our Work We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.