Department

Northwest Regional Data Center (NWRDC)
The team is responsible for architecting, creating, and maintaining public/gov cloud tenancies for NWRDC, internally and for external customers. These environments can be located in any cloud space.

Responsibilities

This position is responsible for providing the technical direction and architecture to design, implement, and manage highly advanced and complex enterprise server, storage, infrastructure, and networks for NWRDC and its City, State, College, University and K-12 customers. Provides technical expertise on complex applications and problems to NWRDC and its customers. Assists customers in the design and architecture of NWRDC's offerings. These may be NWRDCs on premise cloud solutions or through NWRDCs public cloud offerings such as Microsoft Azure or Amazon Web Services.
Assists in the design of integrated solutions for complex systems comprised of multiple technologies including physical and virtual servers, SAN or NAS based storage, various virtual hypervisors, networking components, and public/private cloud offerings. Acts as custodian of the system architecture process that interfaces with project, program, and service managers to provide guidance on the scope and direction of solutions. Formulates and defines system specifications and objectives through analysis of technology trends and NWRDC and Customer needs. Ensures quality control by ongoing testing and feedback from the NWRDC customer community.
Serve as project manager for initiated services with new customers, ensuring the transition is handled in a smooth and timely manner across all services. Work with managers in developing and documenting processes for initiating services with new customers. This work includes building new quotes/estimates for services.
Coordinate with Leadership and service managers on efforts to keep NWRDC technology base current and up to date. Develop both technical and budget plans for technology refresh programs. Investigate new technologies that could be of possible benefit to NWRDC and its Customers. Coordinate with vendors on new technologies
Participates in an after-hours support and/or team on-call rotation in support of a 24x7 data center. Other duties as assigned.
Participates in approved professional development opportunities per NWRDC's policy. Professional development and training is defined as learning undertaken by the employee to maintain and advance their skills, knowledge and competencies, specifically as they relate and add value to the job and workplace.
NWRDC provides support for a wide range of state and local government, as well K-20 organizations across the State of Florida. These organizations are dependent on NWRDC in order to accomplish their missions. This requires NWRDC to maintain services 24x7, even during times of crisis or emergency. As such, all NWRDC staff are considered essential staff for operations of the State of Florida.

Qualifications

Bachelor's degree in Computer Science, MIS, or other appropriate degree and six years' experience or a high school diploma/equivalent and experience equal to ten years'? (Note: post-high school education may substitute for experience at the equivalent rate.)
Ability to demonstrate effective customer service skills.
Ability to communicate effectively verbally and in writing.
Ability to meet project deadlines.
Ability to prioritize and organize work assignments.
Ability to utilize problem solving and technical skills.
Ability to deduce root causes of problems amidst extraneous details.
Ability to perform assigned responsibilities with minimal to moderate supervision.
Knowledge of information technology security measures.

Preferred Qualifications

Relevant cloud certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, or Google Cloud Professional Cloud Architect.

Helpful

Who is an ideal candidate for this position?
The ideal candidate for this role possesses a combination of technical expertise across several IT disciplines, proven in-depth knowledge of could computing platforms with proficiency in cloud architecture, design, deployment and management. Demonstrated experience with best practices for cloud security. Performance and cost optimization.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about our university and campuses.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive too l to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position.
This position requires successful completion of a criminal history background check . As required by US Department of Justice, CJIS level background check will be required.
Primarily Remote - This position is designated as primarily remote. Employees are required to live in the Tallahassee area and report to campus as needed.
This posting is set as open until filled. Applications will be reviewed as they are received.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be accessed at : https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf .