Sales Specialist

1. Acts as a liaison between customers, plants and affiliate personnel to coordinating and resolve commercial and business-related issues. Coordinates pre-production activities including processing orders, quoting pricing, developing new product schedules, coordinating tooling, ensuring part readiness, etc. Assists with program timing and related activities including design changes, build out of vehicles, part number changes, obsolescence claims, and packaging approvals. May lead improvement activities with the plants regarding delivery performance.
2. Interacts with and acts as a liaison between customers, DENSO plants, affiliates and DNJP regarding customer requirements and capacity issues. Working with production control as needed. Coordinates production parts approval process (PPAP) schedules and ensures launch preparedness by managing late design changes and ensuring plants meet delivery targets.
3. Follows up and assists in resolving accounts receivable related issues. Ensure accuracy and completion of all related paperwork (purchasing orders, airfreight bills, etc.)
4. Build and maintain relationships with internal and external customer to address and resolve daily issues, gather information, focus on customer and competitor trends and relay pertinent information back to management.
5. Completes, maintains and ensures adherence to policy, contract and related information as outlined in DIAM standards process.
6. Implements customer/product-based strategies, as directed by management. May gather and summarize information related customers, competitors, business and market environment in order to identify and plan for current and future business opportunities. Maintains related information and completes variance analysis. May assist in developing sales plans for existing customers and in identifying potential and/or future business opportunity.
7. Works closely with quality engineering in supporting and resolving quality related issues.
8. Works closely with materials management, production control and plant personnels in product phased-out activities. Works to ensure no obsolescence.
9. Assist in cost analysis, tracking and coordination activities as required. Assists plants in investigating VA opportunities and obtaining customer approval of process and design changes related to cost saving efforts. Monitors and tracks previously identified VA opportunities and profitability related information. May assist with updating and reviewing APR parts lists.
10. Assists in negotiating internally and externally regarding pricing, costs and timing. Assists in negotiating pricing and cost reductions with DENSO plants and DNJP on behalf of the customer. Negotiates directly with the customers on cost-related issues. Negotiates internally with plants on the timing of parts releases.
11. May assist in compiling, preparing and reviewing requests for quotation (RFQ) materials and related information. Follows up on, summarizes and ensures the adherence to internal processed and procedures. Ensures plants and manufacturing contacts are appraised of quotations and may explain pricing, tooling price and approved pricing strategy to the customer.
12. Other duties as assigned.

BENEFITS:

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Employee assistance program
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement

Salary Range: $63,900-$80,000