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Dispatcher
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$48k-65k (estimate)
Full Time | Accommodations 0 Months Ago
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Marriott International, Inc. is Hiring a Dispatcher Near Seattle, WA

Job Number 24099831
Job Category Rooms & Guest Services Operations
Location The Westin Seattle, 1900 5th Ave, Seattle, Washington, United States VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Review shift logs/daily memo books and document pertinent information in logbooks. Receive, record, and relay messages accurately, completely, and legibly. Contact appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Maintain security of vehicles and vehicle keys. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Notify Loss Prevention/Security of any guest reports of theft. Answer, record, and process all guest calls, requests, questions, or concerns. Follow up with guests to ensure their requests or problems have been met to their satisfaction.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette; exchange information using electronic devices. Develop and maintain positive working relationships with others; support team to reach common goals. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $24.42 to $24.42 per hour. Employees represented by a union are eligible to participate in a union retirement plan, union health plan, and/or Marriott health and welfare benefit plan, depending on union affiliation. The position also offers discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$48k-65k (estimate)

POST DATE

06/03/2023

EXPIRATION DATE

06/07/2025

WEBSITE

marriott.com

HEADQUARTERS

LOCK HAVEN, PA

SIZE

>50,000

FOUNDED

1927

TYPE

Public

CEO

JOAN MARSHALL

REVENUE

$10B - $50B

INDUSTRY

Accommodations

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Marriott is a diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.

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If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Dispatcher job description and responsibilities

Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie

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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.

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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Dispatcher jobs

Getting training and certification as a truck dispatcher.

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Communicate with all parties before & during the job and getting feedback and updates.

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Complete a City employment application.

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Dispatchers should use an understanding tone and approach when communicating with callers.

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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.

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Step 3: View the best colleges and universities for Dispatcher.

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