1 Job in schenectady, ny
Ellis Medicine is Hiring a Call Center Representative Near Schenectady, NY
The Call Center Representative operates the hospital/Physician’s Answering Service communications system. Triaging and processing customers calls while following specific protocols. Answers customer calls for Hospital and the physician answering service, takes reliable messages and transmits messages to physician/office staff/hospital personnel as per standing orders. Handles emergency situations and codes by following procedures
Education/Experience Requirements:
High School diploma or equivalent required. Previous healthcare experience preferred.
Effective communication skills with the ablitlity to interact positively with strong & demanding personalities. Able to respond quickly in emergency situation, in a calm manner. Strong typing/computer skills are required. Ability to work in a fast paced environment. Must have excellent organizational skills.
Responsibilities:
- Inputs accurate, timely sign-outs as established by office policy and procedure.
- Completes required training, other dues and projects as assigned
- Responsible for triaging and processing customer calls while following specific protocols.
- Provides routine information to callers as requested in accordance with hospital policy.
- Call Center Representative operates the Hospital/Physician’s Answering Service communications system.
- Answers customer calls for Hospital/Physician Answering Service, transfers interdepartmental calls, takes accurate messages and transmits messages using designated means of communications to physician/office staff/hospital personnel as per standing orders.
- Maintains adequate records of on-vall staff for Hospital/Physician Answering Service. • Keeps on-call schedules of Hospital staff up-to-date.
- Responds to emergency situations and codes by following procedures, pages authorized personnel using appropriate means of contact.
- Operates the paging systems, digital, voice and alpha paging systems, emergency and cellular phones, pagers, fire alarm system, NEC console, Amtelco, printer, fax, copier and scanner.
Salary Range: $16.08-$21.07 per hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
Job Summary
Per Diem
Ambulatory Healthcare Services
$39k-50k (estimate)
03/09/2023
07/29/2024
ellismedicine.org
SCHENECTADY, NY
1,000 - 3,000
1885
Private
PAT LINSTEAD
$200M - $500M
Ambulatory Healthcare Services
Related Companies
About Ellis Medicine
Ellis Medicine is a teaching healthcare system that offers inpatient and outpatient services including cardiac, cancer and neuroscience services.
The job skills required for Call Center Representative include Call Center, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
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Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
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Step 3: View the best colleges and universities for Call Center Representative.
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