7 Jobs in rochester, ny
CallTower Inc. is Hiring a Support technician Near Rochester, NY
to deliver excellent support experiences for our clients based on documented procedures. The technician is responsible for managing and supporting email and...
Last updated : 2024-06-03
Job Summary
Full Time
$47k-60k (estimate)
05/15/2024
09/04/2024
calltower.com
SOUTH JORDAN, UT
100 - 200
2002
BRET L ENGLAND
$10M - $50M
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About CallTower Inc.
Since its inception in 2002, CallTower has evolved into a leading international cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Native Microsoft Teams Direct Routing, Office 365, GCC High Teams Direct Routing, Hosted Skype for Business, Cisco HCS, Webex, CT Cloud, CT Cloud Boost, CT Cloud Meeting powered by Zoom and three contact center options, including Five9 for business customers. CallTower enhances our clients stra ...
tegic and operational capabilities by integrating VoIP service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks solutions into one reliable platform.
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The job skills required for Support technician include Communication Skills, Cisco, etc. Having related job skills and expertise will give you an advantage when applying to be a Support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support technician positions, which can be used as a reference in future career path planning. As a Support technician, it can be promoted into senior positions as an Applications Support Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support technician. You can explore the career advancement for a Support technician below and select your interested title to get hiring information.
If you are interested in becoming a Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Technician job description and responsibilities
The Support Technician must offer technical assistance to clients and analyze technical requirements.
01/19/2022: Cheyenne, WY
The Support Technician should be able to help customers facing trouble understanding how certain hardware or software works.
04/11/2022: Pittsfield, MA
Support technicians must be extremely knowledgeable and skilled regarding the product they are providing support for so as to best help the customer.
02/27/2022: Nashville, TN
A support technician must be good at listening and communication skills to be clear that both the user and support specialist understand any problem, solution or user requirements.
01/25/2022: San Jose, CA
Maintains the computer and network systems of an organisation.
03/03/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Technician jobs
Provide plant wide support both desk side and via remote correspondence.
03/04/2022: Salt Lake City, UT
As computers and software become more complex, support technician will be needed to provide technical assistance to customers and other users.
03/19/2022: Frankfort, KY
Candidate must know that a combination of technical skills, persistence and customer service skills are needed to be a support technician.
04/05/2022: Port Arthur, TX
A technical support should be able to work calmly when under pressure.
01/19/2022: Reno, NV
Gaining this skills set can enable a support technician to command higher wages from employers.
02/14/2022: Fort Wayne, IN
Step 3: View the best colleges and universities for Support Technician.
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