Job Description

Receptionist

Our fast-paced veterinary clinic is looking for a part-time Receptionist. If you have exceptional multi-tasking abilities and a friendly demeanor, we want to talk to you! We offer a great team environment, discounts on pet care, and a retirement savings plan with a company match.

Shift is:

• Wednesdays (specific hours will vary between 7:30am - 6:00pm)
• Thursday (specific hours will vary between 7:30am - 6:00pm)
• Monday/Friday (rotating, as needed)
• Two Saturday mornings per month (8a-12p).

Must be able to pass a pre-employment drug screen.

Job Details (include but are not limited to):

• Answer incoming phone calls using proper telephone etiquette, taking care of routine calls such as scheduling/changing appointments, and directing calls to other team members as needed.
• Maintain a professional, cheerful, and helpful attitude when interacting with clients.
• Check all clients in/out before and after their appointments, ensuring all information is correct and has been confirmed.
• Perform daily follow-up communication with clients which may include health, procedure, product, or reminder follow-ups.
• Stay actively engaged on the office email accounts, responding to clients promptly and courteously.
• Prepare for next day’s appointments and confirm new client appointments.
• Maintain the reception area to ensure a neat and orderly environment.
• Assist clients with billing questions and receive payments.

Qualifications

• Ability to multi-task and prioritize accordingly
• Personality and demeanor to work with the public and assist distraught clients
• Professional communication skills, both orally and written
• Basic office/administrative skills such as typing, processing paperwork, and navigating computer systems
• Able to work independently and in a team setting

Physical Requirements:

• Must be able to sit at a desk for prolonged periods of time
• Must be able to lift up to 35lbs independently

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 24 – 28 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• Are you able to work TWO Saturdays per month, from 8am-12pm?
• Are you willing to take a pre-employment drug screen?

Work Location: In person