Job Details
Level
Experienced
Job Location
Portland Campus - Portland, OR
Position Type
Full Time
Salary Range
$21.15 - $22.24 Hourly
Description
About the Oregon Humane Society
Founded in 1868, Oregon Humane Society is the Northwest's oldest and largest animal welfare organization with one of the highest adoption rates in the nation. We are working toward our vision of a world where all animals are treated with compassion, kindness and respect. With campuses in Portland and Salem, OHS is an Oregon-based nonprofit that relies on donor support for its adoption, education, medical and humane law enforcement programs. Visit oregonhumane.org to learn more about how we're creating a More Humane Society.
The Team
The Facilities team plays a crucial role in supporting all aspects of the Oregon Humane Society. Through cross departmental communications and interactions, we ensure a safe and healthy environment for staff, volunteers, donors, the general public, and any and all vendors who find themselves on our ever expanding campus.
The Position
The facilities technician 3 is responsible for performing a wide variety of duties for the purpose of maintaining and supporting the needs of the OHS animal shelter and medical facility, grounds, and vehicles. All duties are performed according to established safety procedures, OSHA requirements, and department guidelines. Also responsible for mentoring and training new employees and volunteers and working as a collaborative team member with a high degree of customer orientation and attention to detail.
Essential Responsibilities
PERSONAL LEADERSHIP

• Consistently strives to exceed expectations; demonstrates flexibility, resilience, and the ability to maintain positive relationships and composure, even under difficult circumstances.
• Maintains high ethical standards, including exhibiting behaviors and actions that embrace and align to our organization and customer service values, while treating all people with respect and dignity.
• Demonstrates an awareness of your individual personal strengths and development needs, modeling non-defensive behavior and openness to feedback; builds a culture of feedback and learning.

LEARNING

• Contributes to regular dialogue and accountability with the leadership team and across the organization to review progress and course correct if necessary.
• Utilizes data and insights to identify, understand and articulate the key inputs and metrics that tell the story of the organization/team strategy and its progress.
• Builds appropriate feedback loops to measure if we are meeting key milestones and if the impact planned is being felt across the organization.

INFLUENCE & REPRESENTATION

• Communicate effectively to executive and other stakeholder groups to ensure they are informed and able to actively engage.
• Liaise with and maintain productive relationships with all stakeholders, including other departments, and donors; build mutually rewarding professional relationships inside OHS at all levels.
• Leverage our best practices externally and grow OHS' reputation as a leader in the animal welfare space.

PRIMARY RESPONSIBILITIES

• Locate, read, and interpret all facility blueprints, as well as OEM and shop manuals accurately. Maintain department documents in an orderly, readable, and easily accessible manner.
• Understand and retain knowledge of the controls and components that operate OHS' mechanical and utility systems, including HVAC, security, fire/sprinkler, and lighting systems. Understand and retain knowledge of naming conventions pertinent to each system. Correctly locate and operate controls that shut off, modify, or turn on systems. May operate a computer or remote control panel which controls and monitors these systems. Must be able to quickly and effectively trouble shoot issues or problems within the system and initiate service calls to trained professionals.
• Paint interior and exterior areas of the OHS facility, using prescribed colors and proper technique as specified by product specifications. Properly prep, spackle, and repair damaged areas prior to painting. Prepare and protect non-painting areas to avoid damage, discoloration, and/or rework.
• Perform minor plumbing maintenance such as repairing plumbing leaks or breaks, opening clogged lines and drains, replacing washers and other minor parts, and repairing pressure washing and soap pump fittings, hoses, PVC and galvanized pipe lines according to manufacturer protocols.
• Inspect and perform minor repairs on buildings and equipment, including light carpentry, mechanical, and/or masonry work.
• Perform minor electrical maintenance including but not be limited to replacement or repair of fixtures (e.g. wall switches and outlets, incandescent and fluorescent bulbs and tubes, ballasts, sockets, fuses, minor appliances, cords, etc.) using appropriate hand, power, and specialty tools.
• Assist in performing scheduled and "as needed" inspection and preventive maintenance on tools, equipment, and vehicles to maintain operability of the tools and equipment. Accurately maintain records of scheduled maintenance procedures.
• Use and understand processes for use of standard measuring devices, levels, saws, drills, routers, sanders and power tools in a safe and accurate manner, according to manufacturer guidelines.
• Assist with memorial services including helping clients select an interment space, completing and printing contracts with accurate information, assisting clients with admissions processes for payment and receipt of the animal, scheduling burial or interment, and engraving memorial plaques and affixing them to correct interment space or burial site.
• Perform private cremations, burials, and mausoleum placements as needed.
• Drive OHS vehicles to run errands. Maintain and operate vehicles in a safe and responsible manner at all times and report damages or required maintenance to facilities manager immediately upon observation. Ensure that each vehicle is stocked with appropriate emergency kit supplies.
• Respond to emergency maintenance requests as required. Assist in completing maintenance requests. Report situations beyond expertise to facilities manager and/or operations director in a timely and accurate manner.
• Assist facilities manager in training and overseeing work performed by the facilities technicians 1 and 2, and volunteers as assigned.
• In coordination with the Volunteer Resources department, organize and lead volunteer work groups assigned to outdoor projects. Oversee volunteer compliance with OHS policies and procedures and communicate with the volunteer resources manager to determine action for non-compliant volunteers.
• Perform grounds duties and routines as needed.
• Operate a chainsaw safely according to protocol and OSHA requirements.
• Perform pressure washing throughout the OHS campus as needed.
• Be certified to safety operate a forklift.
• Provide short term coverage for the facilities manager during vacations or when otherwise away from the shelter.
• Adhere to all OHS safety, training, handling, and transportation protocols in order to ensure that the shelter environment is safe for animals, the public, volunteers, and other employees. Wear required clothing, identification, and safety garments/equipment as defined by OHS policies and procedures.
• Attend staff meetings and trainings as scheduled. Read and respond to emails and voicemails daily during schedule work shift. Write and send a daily report of job functions, issues, and information from each shift worked to the facilities manager. Keep current with shelter events and program updates.
• Empty, clean, and replace garbage can liners in all outdoor trash collection areas on a daily basis. Empty and refill outside scoop container with disinfectant solution.
• Understand OSHA compliance regulations and building codes. Report and address any compliance and code violations.
• Keep office area, tool room, mechanical rooms, warehouses, facilities, grounds, and fleet clean and organized. Clean up and properly organize storage of equipment, tools, and materials; must be performed at the end of each task. A safe and clean work area must be maintained at all times.
• Perform on-call duties as assigned by management.
• Check and respond to e-mail and facilities ticketing system throughout the work day.

SUPERVISOR RESPONSIBILITY
Supervises: None
ACCOUNTABILITY
Reports Directly To: Director of Building and Facilities
Often Engages Directly With: Facilities and Custodial Staff
Qualifications
Minimum Qualification & Transferable Skills
We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective and thought. We encourage you to apply, even if you do not believe you meet every one of the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, mentorship and/or service will contribute to the Oregon Humane Society.

• Requires any combination of related education and apprenticeship, trades helper, or equivalent experience in building construction, maintenance, and repair to total five (5) years.
• Must demonstrate skill and knowledge necessary to correctly select and safely use various applicable hand and power tools.
• Able to apply methods, practices, and procedures in preventative maintenance, diagnosis, inspection, repair, renovation, and minor construction of facilities, fleet, grounds, and utilities.
• Able to read and interpret blueprints, sketches, and schematics as they relate to the facilities and utilities services systems.
• Able to read, interpret, and follow instructions found in product specifications, correspondence, and memos.
• Able to troubleshoot and to determine root cause of equipment failure.
• Able to observe, record, and report unsafe working conditions and to follow safety standards in working with multiple services, tools, and equipment.
• Able to communicate verbally and in writing with team members, co-workers, employees, contractors, and vendors to obtain and provide useful information.
• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, and percenage and to interpret miscellaneous drawings and schematics.
• Able to follow instructions and complete work assignments with a minimum of supervision.
• Able to prioritize and plan effectively and complete assignments on time.
• Able to learn quickly and retain knowledge in order to acquire additional skills and maintain technical competencies.
• Able to work effectively in a team environment and to provide excellent customer service.
• Basic working knowledge of computer hardware and software programs and able to learn to use standard office and communication equipment (e.g. radio, calculators, keyboards, computers, copiers, etc.).
• Able to work weekends, evenings and holidays as requested.
• Able to maintain a valid Driver's License and provide proof of auto insurance.Able to exercise sound judgment and maintain a professional demeanor during all interactions with the public, partner agencies, donors, staff, and volunteers.

Work Environment Conditions & Physical Requirements
This position interacts and collaborates will all levels of the organization, including OHS staff, executive team members, donors, general-public, external vendors, volunteers, and supporters. Contact and communication is carried out through face-to-face, telephone and digital interactions. Excellent customer service skills are essential to success. Communication must be clear, understandable, professional and respectful in all circumstances.
WORKING CONDITIONS

• Work is performed in an office and medical center/animal shelter environment.
• Travel between the two campuses may be required.
• Working at both campuses may be required.
• Occasional weekend and evening work may be required.
• Animal contact and related injuries may occur.
• Noise exposure varies and sometimes includes uncontrolled barking and other animal vocalizations.
• Pace of work is active and demanding, requiring a high degree of multitasking and ability to adapt to changing priorities while managing concurrent projects/tasks to completion.
• Contact with angry or emotional people may occur.

PHYSICAL REQUIREMENTS

• Occasional lifting and moving of inanimate objects weighing up to 50 lbs.
• Occasional pushing and pulling of carted items weighing up to 100 lbs.
• Occasional moving items above shoulder level.
• Occasional use of hands and arms at or above shoulder level.
• Prolonged standing, sitting and/or stooping may occur.
• Occasional climbing and bending.
• Must be able to lift, move, restrain, guide, or manage an animal weighing up to 150 lbs. on a leash on an occasional basis.
• Must be able to remain in a stationary position for prolonged periods.
• Ability to respond and perform life saving techniques in an emergency.

Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds and ways of thinking, we are better able to leverage the collective power of our teams and address and overcome complex challenges and barriers. We strive for a culture of integrity, respect and compassion where every member of our community contributes their perspectives and authentic selves and where everyone reaches their potential as individuals and teams. We recognize that striving for diversity, equity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Oregon Humane Society is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives and skills so that we can be collectively stronger and have sustained impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group.
At-Will Employment
This position description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to follow any other job-related duties required by their supervisor. This document does not create an employment contract implied or otherwise, other than an "at-will" relationship.