Do you like to have fun at work?

Do you know how to hustle?

Are you a self-starter?

Then come work for the Hi Lo Hotel in downtown Portland!

What We Offer :

• A super fun place to work with a really great team
• Marriott travel benefits (hotel rooms all over the world
• Opportunities for advancement (We love to promote from within!)
• Paid sick time (Don't come to work if you're sick Stay home and get better!)

What We Look For...

We are looking for a Guest Service Concierge to be part of a first-class Front Desk Team that provides extraordinary service to our guests.

The Key Responsibilities :

• Provide hotels service the cover all front desk, bellmen, and concierge responsibilities, including : checking in and out, luggage services, restaurant / tour reservations, and hotel / city information.
• Build an authentic bond with guests and create a unique experience that they will want to come back for.
• Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and / or directing traffic flow in front of the hotel.
• Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations.
• Check in guests, ensuring they are properly accommodated; ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct.
• Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct.
• Listen to guest concerns, solve problems creatively and answer questions.
• Be knowledgeable of daily functions occurring at the hotel as well as other facilities, features and services of the hotel so as to be a source of information to guests.
• Be continually alert for the safety and security of all employees and guests, reporting any unsafe conditions to your immediate supervisor.

The Model Qualifications :

• Personable with a service-oriented attitude.
• Previous front desk, reservations, and / or hospitality experience preferred.
• Opera experience preferred.

Be Bold. Apply Now.

Like what you see? If interested, please apply on (iApplicant link) to be considered for this position.

Radiate Hospitality is an EOE M / F / D / V

Job Posted by ApplicantPro

Last updated : 2024-06-04