1 medical claims specialist trainer Job in plano, tx
Paramount Staffing is Hiring a Medical Claims Specialist Near Plano, TX
Position Overview: You will be responsible for will be responsible for assisting callers with inquiries, complaints, or problems and provide an accurate and efficient response. This position will handle a high volume of inbound calls and should seek to create a positive
experience for each caller.
Pay: 18/hr. (Paid Weekly!)
Location: Plano, TX - 100% ONSITE
Key Responsibilities:
- Professionally handles all incoming calls from claimants or medical provider and ensures that issues are resolved both promptly and thoroughly.
- Thoroughly and efficiently gathers customer information and then assess and fulfills customer needs.
- Provides a complete and accurate response to all questions.
- Creates tickets to the Claims Department for further handling of an issue identified during the call.
- Ensures that all follow-up calls/actions are done in a timely manner.
- Documents all calls and any follow-up actions.
- Maintains a balance between company policy and customer benefit in decision making and handles issues in the best interest of both the customer and company.
- Strives to meet or exceed call center metrics while providing excellent customer service.
- High School Diploma or equivalent
- 3 years of experience in a medica/healthcare call center environment
- Familiarity with medical terminology, Explanation of Benefit (EOB) and the types of standard billing forms used by doctors and hospitals.
Job Summary
Full Time
Business Services
$42k-53k (estimate)
05/28/2024
07/27/2024
paramountstaff.net
Troy, OH
<25
Business Services
Related Companies
The following is the career advancement route for Medical Claims Specialist positions, which can be used as a reference in future career path planning. As a Medical Claims Specialist, it can be promoted into senior positions as a Claims Quality Audit Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Claims Specialist. You can explore the career advancement for a Medical Claims Specialist below and select your interested title to get hiring information.
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