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Since 1896 the School of Dental Medicine has been educating students to take their places among the best dental practitioners in our region and across the country.Each day the School's faculty and staff contribute to its mission to advance the future of dental medicine through teaching, research, and service. In addition to being a great place to work the University offers robust benefits including: *11 Paid Holidays, Paid Vacation, Sick and Personal Days * Additional Paid Time Off (Winter Recess) during the period between Christmas and the New Year * Paid Parental Leave * Education benefits for eligible employees, their dependents and spouse/domestic partner * Above-average Employer Contribution towards Medical, Prescription Drug, Vision, Life, STD, and LTD Insurance plans * A robust retirement savings plan option. Including 100% match on employee contributions of 3-8% (150% after vesting) and enhanced match for those nearing retirement * Free PAT bus pass.
Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Maintains accurate databases and records and ensures all forms and paperwork are completed and correct. Performs more advanced financial functions.
Essential FunctionsUniversity Dental Health Services, Inc. (UDHS) is a private dental practice staffed by the licensed dentists who serve as faculty of the University of Pittsburgh School of Dental Medicine. UDHS dentists include general practitioners as well as periodontists, prosthodontists, orthodontists, pediatric dentists, maxillofacial prosthodontists, anesthesiologists, and oral and maxillofacial surgeons. The Front Desk Patient Coordinator (PC) serves as the initial point of contact for patients seeking care at (UDHS).
The incumbent is responsible for receiving prospective patient calls, conveying requested information in a friendly and courteous manner, obtaining necessary information from patients to schedule all appointments, and the verification of insurance prior to the scheduled appointment. As patients visit UDHS, the PC team again plays a critical role in creating a positive, professional experience, from the welcome given by the PC, to the courteous and efficient completion of the registration process for scheduled and emergency patients. The PC also collects individual patient payments and prepares daily reports for the business and billing offices. The incumbent must demonstrate excellent interpersonal skills and diligently observe HIPAA requirements in all dealings with patients and patient information. The PC must function well in a high-volume, fast-paced environment. Accuracy, attention to detail, and an ability to understand the mechanics of patient, provider, and practice account administration are critical to success in the role. UDHS staff are employees of the University of Pittsburgh and receive competitive salaries and attractive fringe benefits, including excellent health insurance, a generously matched retirement plan, paid time off, and tuition assistance.
Physical EffortN/A
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.
Assignment Category: Full-time regularPI240618047
Full Time
$46k-57k (estimate)
05/30/2024
06/15/2024
pitt.edu
MANVILLE, RI
15,000 - 50,000
1787
Private
TONY BORGES
$1B - $3B
Consumer Services
University of Pittsburgh is an educational institution that offers undergraduate and postgraduate degree programs for students.
The following is the career advancement route for Front Desk Patient Coordinator positions, which can be used as a reference in future career path planning. As a Front Desk Patient Coordinator, it can be promoted into senior positions as a Business Office Supervisor- Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Patient Coordinator. You can explore the career advancement for a Front Desk Patient Coordinator below and select your interested title to get hiring information.