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Senior Data Insights & Reporting Analyst
Independence Blue Cross Philadelphia, PA
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$105k-136k (estimate)
Full Time Just Posted
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Independence Blue Cross is Hiring a Senior Data Insights & Reporting Analyst Near Philadelphia, PA

Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals. If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health.
Senior Data Insight & Reporting Analyst consults with cross-functional teams to identify data and analytical needs, gather the necessary data, conduct detailed analyses, review actionable insights/findings with leadership to assist in their decision making, and facilitate related process/data improvement efforts.
This position is within the Operations Reporting & Analytics team and supports operational improvement initiatives.
Responsibilities:
  • Derive insights from data analysis, conduct root-cause analysis of operational issues identified by the data, and provide recommendations to remediate operational issues
  • Transform raw data and analysis into data visualizations and interactive dashboards using dashboard tools
  • Drive understanding of our members and their interaction with our call center, through in-depth analyses of user interaction, engagement, and transcribed calls
  • Answer complex business questions via SQL queries to enable business owners to make critical decisions.
  • Investigate to identify problematic trends that may impact member experience and operational metrics negatively

Skills/Qualifications
  • Bachelor's Degree (e.g., Statistics, Engineering, or Economics)
  • 5 years of experience in Data Analytics
  • Manage, transform, and analyze data using SQL
  • Experience with data visualization tools, such as Power BI and Tableau
  • Comfortable with ambiguity with the ability to challenge traditional thinking to solve problems
  • Ability to translate business language into technical requirements
  • Ability to clean, wrangle, and transform large, complex data sources, using fit-for-purpose data analysis techniques to generate robust insights
  • Strong Microsoft Office skills: Excel, PowerPoint, Access

Job Summary

JOB TYPE

Full Time

SALARY

$105k-136k (estimate)

POST DATE

06/15/2024

EXPIRATION DATE

06/28/2024

WEBSITE

ibx.com

HEADQUARTERS

CEDAR GROVE, NJ

SIZE

7,500 - 15,000

FOUNDED

1938

CEO

DON MUZICH

REVENUE

$1B - $3B

INDUSTRY

Wholesale

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About Independence Blue Cross

Independence Blue Cross is the leading health insurance organization in southeastern Pennsylvania. With our affiliates, we serve nearly 8.5 million people in 25 states and Washington, D.C., including more than 2.5 million in the region. For nearly 80 years, we have been enhancing the health and well-being of the people and communities we serve by delivering innovative and competitively priced health care products and services; pioneering new ways to reward doctors, hospitals, and other health care professionals for coordinated, quality care; and supporting programs and events that promote well ... -being. To learn more visit www.ibx.com. Connect with us on Facebook and Twitter. Independence Blue Cross is a subsidiary of Independence Health Group, Inc. independent licensees of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania. More
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