Peoria Area Veterinary Group of Peoria is Hiring a Veterinary Assistant / Client Service Representative Near Peoria, IL
Description Peoria Area Veterinary Group has an amazing opportunity for an experienced veterinary professional to join our growing family! Our progressive, multi-doctor practice has served the Peoria area since 2007. At Peoria Area Veterinary Group, our veterinary team is dedicated and well-trained, with a focus on client education to enhance the well-being of their furry family members. We operate under a set of values that prioritize respect, honesty, and compassion in our interactions with clients, treating all animals as if they were our own. We foster a positive and collaborative environment, encouraging teamwork to maximize our collective talents. We are seeking a caring and empathetic person who loves helping humans and animals alike. You will ensure our clients feel welcome, safe, and comfortable and will be the first and last impression of our hospital. You will also have the opportunity to be utilized as a Veterinary Assistant. Come thrive in an environment that encourages learning and continued growth within the profession! Essential Functions and Responsibilities:
Animal handling and restraint
Assist doctors and technicians with medical treatments, diagnostic tests, and procedures
Obtain health history from clients and ensure documentation is accurate and complete within the electronic medical record
Maintain cleanliness of treatment and patient areas
Restock and organize medical supplies
Educate clients on wellness plans, food, and products sold in the waiting room
Communicate effectively and efficiently with the Nursing and Vet Team
Perform opening and closing procedures, end-of-day reports, and deposits
Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone
Admit patients: ensuring that the patient is weighed, and all information is current
Schedule and confirm appointments, record keeping, and organization, and provide estimates and invoices for payment
Process financial transactions accurately
Respond with compassion and empathy in stressful and emotional situations
Constantly advance your knowledgebase and skill set
Benefits and Perks:
Medical, Dental, and Vision insurance options, all starting first of the month following date of hire
Mental Health and Wellness Support including free access to counseling and meditation programs
Company Sponsored Employee Assistance Program (EAP)
Opportunity for Fear Free Certification and Recover CPR Training
401K with company match
Flexible Spending Account or Health Savings Account options
Long Term Disability options
Short Term Disability, paid for by employer
Complimentary Life Insurance $25,000; with options to purchase additional voluntary benefits for self or family
Earn your Vet Tech license with tuition reimbursement, available for eligible employees
Personal Pet Discounts
PTO and Paid Holidays
If you are looking for a place that will support your veterinary career, make sure to check us out! We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.