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Pediatric Associates Family of Companies is Hiring a Medical Receptionist Near Orlando, FL
This is a Medical Receptionist Floater position for the North Greater-Orlando Region (FCP Deltona, FCP Sanford, FCP Longwood, FCP Winter Springs, FCP Apopka/Altamonte Peds - Apopka, Sanford Peds, Altamonte Peds - Lake Mary, Altamonte Peds - Altamonte Springs). They will primarily be floating within these offices, but may also be required to cover in locations outside of the listed offices. Additional $2/hr float fee to be added on top of base pay. Primary FunctionServes patients and visitors by greeting in a friendly and welcoming manner as they arrive at our offices. Completes and updates all required information, collects payments, and provides other information as requested. Discharges patients after their appointment, providing them with any pertinent information as well as follow up appointments.
Essential Duties And ResponsibilitiesThis list may not include all the duties that may be assigned.
- Check-in patients upon arrival which includes updating demographics, insurance information, PCP, pharmacy, collect co-pays and patient balances, and provide consents for signature as well as appropriate health questionnaires.
- Check out patients, collect additional balances, provide visit summary, specialist referral information, patient portal information, completed forms, and follow-up appointments.
- Verify patient insurance through Batch Eligibility or on demand. Contact patients whose insurance is not active, or PCP is not appropriate.
- Post patient charges and payments. Complete charge and payment reconciliation.
- Scan and upload documents in Document Management system.
- Sort and deliver mail and PA documents received by courier. Maintain clean work area and patient waiting area.
- Participate in staff and educational meetings.
- A minimum of 1 year experience in a medical office setting preferred.
- Upon hire, and for the duration of the employment period, driver’s license must be active and valid.
- Ability to learn & practice Pediatric Associate procedures, policies, and protocols.
- Requires proficient grammar, spelling, and verbal skills to communicate with patients, providers, and staff in written documents.
- Ability to read, comprehend, follow oral and written instructions.
- Knowledge of computer and medical terminology desired.
- Interact effectively, supportively with staff & maintain a professional working relation.
- Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner.
- Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise.
- Use good judgment & maintain patient confidentiality.
- Must be able to file alpha and numerically.
- Requires experience in using a computer system, scanner, printer, fax etc.
- Patient-facing
- May rotate working in the office and remote/telework.
- Indoor Work
- 15%-20% of travel to other office locations as needed with reimbursement outlined per company policy.
- Designated Medical Receptionist float staff will be assigned to multiple designated office locations as applicable.
- Operating Computer
- Reach Outward
- Manual Dexterity
- Reach Above Shoulder
- Lift/Carry 10 lbs. or less.
- Standing
- Sitting
- Vision
- Sense of sound
- Sense of touch
- Sense of Smell
- Ability to wear Personal Protective Equipment (PPE).
The Pediatric Associates Family of Companies an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Job Summary
Full Time
$34k-41k (estimate)
06/05/2024
07/03/2024
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