General Manager

At our company, our aim is to cultivate a positive atmosphere for all individuals, providing inclusive, convenient, and contemporary fitness options. Our brand is built on principles of unity, passion, integrity, enjoyment, and reliability. With a vibrant culture upheld by both members and staff, our space becomes transformative, fostering genuine connections and support within our community, leading to profound personal changes.

PURPOSE

The General Manager is engaging, upbeat, diligent, organized and knows how to drive their location toward results. The ideal candidate has a take-charge personality and a reputation for getting things done. As a General Manager, you will direct operations and sales at your company location. Your job will involve building a team of results-driven, culture-based location Leads. You will wake up every day with a clean slate and the opportunity to win again.

JOB RESPONSIBILITIES

• Oversee the company’s pace, financial performance, and overall consistency while driving operational goals, particularly in Lead roles, to achieve key financial results.
• Maintain a clean, friendly club environment and uphold our company culture among team members.
• Ensure consistent accountability among your team through training, coaching, and performance reviews, fostering a culture of recognition for good performance and addressing any issues promptly.
• Hold Leads responsible for driving results and manage club labor to meet budget expectations. Lead the recruitment and hiring process for Leads and other positions, participate in district planning, and develop your team through regular communication and coaching.
• Monitors club facilities, providing feedback to team members, executing sales promotions, and resolving escalated member concerns are also crucial aspects of your role.
• Ensure compliance with company policies and procedures, including inventory management and enforcement of HR policies.
• Effectively communicate, lead by example, and inspire your team to embody the brand, values, and strategy.
• Maintain a visible presence within the club, ensuring member satisfaction and team engagement.
• Create an inspiring environment for Leads is essential, as is embedding values throughout club management and personnel.
• Collaborate with district support teams and corporate departments will be crucial to support company initiatives, while coaching and providing feedback will drive results and foster a culture of accountability within the team.

QUALIFICATIONS

• High school diploma and 2-4 years of management experience.
• Ability to motivate others and work with inexperienced managers to excel at their job
• Maintain high standards of excellence for self and location.
• Create good energy and be inclusive and approachable to employees and clients
• Basic computer skills