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Payment Products Bus Analyst & Product Cord I
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$63k-78k (estimate)
Per Diem Just Posted
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Banco do Brasil Americas is Hiring a Payment Products Bus Analyst & Product Cord I Near Miami, FL

  • POSITION SUMMARY
    The Payment Products Business Analyst and Product Coordinator I is responsible for planning and executing projects in the Payment Products area for new product launch, payment product implementation, enhancements, testing and documentation.
    ESSENTIAL DUTIES AND RESPONSIBILITIES
    • Plan and execute projects for launching new products, new vendor implementation, system or product enhancements, along with testing and documentation
    • Identify and execute tasks that need to be completed to ensure timely and effective execution of projects for new payment products and services; in life product enhancements; new third party service providers' implementations and other major projects;
    • Communicate and apply project standards; work with team(s) to identify and manage all dependencies between functional areas involved in the project
    • Implement key aspects of the project, including troubleshooting to ensure timely and effective execution
    • Support and assist with testing efforts and user testing management for assigned projects; develop consolidated user test plans, executing those test plans and obtaining appropriate sign-off from user managers
    • Assess and authorize change requests to platforms as needed
    • Provide ad-hoc, performance, and status reporting
    • Ensure that the business resources are following established processes; lead and/or participate on the teams to improve process if necessary
    • Partner with project managers and team members hands-on to ensure effective execution of plan
    • Review and edit requirements, specifications and system design specs for client engagements
    • Identify issues and ensure they are tracked/logged and resolved in a timely manner
    • Work with impacted departments on technical recommendations, testing and project teams to identify required changes
    • Takes input from supervisor and appropriately and accurately applies comments/feedback.
    • Communicates and applies project standards.
    • Developing or stabilizing vendor's reports for new product / service launched.
    • Ongoing support of payment product parameters related to the Pre-paid, and Credit Cards.
    • Process reversals, reimbursements to clients via wire transfers, with adequate approval, as needed.
    • Interact with other departments relative to customer accounts or products issues
    • Interact with processors and vendors to solve problems and perform research on inquiries
    • Setting up new customers with Priority / Lounge Access and performing maintenance
    • Coordinating activities to enhance, monitor and or update UChoose Rewards at program or customer level
    • Interact with Fiserv back office
    • Document processes and procedures for areas of responsibility
    • Coordinate all activities to maintain up to date procedures and documentation: interact with translator, processors, printer, etc.
    • Provide support to questions and documentation as required from the Retail Team and other affiliates like Banco do Brasil Miami, Banco do Brasil New York, BBOSC, etc.
  • ADDITIONAL DUTIES AND RESPONSIBILITIES
    • Full knowledge and understanding of bank policies, procedures, regulatory and compliance requirements, including but not limited to BSA/AML, CDD, EDD, and others as defined by the Compliance Department
    • Attend and/or complete all required training as assigned
    • Assist colleagues with projects or tasks when needed
    • Act as resource for all personnel. If unable to resolve issues immediately, assume responsibility for follow-up and callback within a reasonable period of time.
    • Perform other related duties as required to accomplish the objectives of the position
  • EDUCATION AND/OR EXPERIENCE
    Bachelor's degree (B.A) from qualified college or university required, Masters preferred; two (2) years of experience and/or training in business analysis and project management required; previous experience in financial service industry preferred; or equivalent combination of education, training and experience.

Job Summary

JOB TYPE

Per Diem

SALARY

$63k-78k (estimate)

POST DATE

06/20/2024

EXPIRATION DATE

07/03/2024

WEBSITE

bbamericas.com

HEADQUARTERS

BOCA RATON, FL

SIZE

25 - 50

FOUNDED

2012

REVENUE

$10M - $50M

INDUSTRY

Banking

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About Banco do Brasil Americas

Nossa histria: Por mais de 200 anos, Banco do Brasil S.A., acionista nico do BB Americas Bank, tem oferecido produtos e servios de alto-padro para seus clientes no Brasil e em 23 pases ao redor do mundo. Em 2012, o banco expandiu seu negcio, modelo de qualidade e servio, para os Estados Unidos e o BB Americas Bank foi aberto, entregando solues inovadoras com servio especializado em ingls, portugus e espanhol. Os servios financeiros oferecidos pelo BB Americas Bank incluem contas correntes pessoais e empresariais, contas poupana, cartes pr-pago, e contas de money market; contas CDs; cartes de c ... rdito e dbito; transferncias internacionais de fundos, e uma linha completa de financiamentos residenciais e comerciais. BB Americas Bank orgulhosamente continua a tradio de sua empresa me, apoiando a educao, cultura e esportes locais, atravs do alcance comunidade, apoio financeiro, trabalho filantrpico e voluntrio. * Voc pode abrir a conta digital caso j seja cliente do BB S.A. _____________________________________________________________________________________ Our history: For more than 200 years Banco do Brasil S.A., BB Americas Banks sole shareholder, has offered high standard products and services to clients in Brazil and other 23 countries worldwide. In 2012, the bank expanded its model of qualify and service to the U.S. market and BB Americas Bank was opened to deliver innovative solutions with personalized services in English, Portuguese and Spanish. Financial services offered by BB Americas Bank include personal and business checking, savings, prepaid cards, and money market accounts; CDs; debit and credit cards; domestic and international fund transfers, and a full line of residential and commercial loans. BB Americas Bank continues the proud tradition of its parent company through supporting local education, culture, and sports through community outreach, financial support, philanthropic and volunteer work. More
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