Always Compassionate Home Care provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day.

Title: Director of Recruitment and Employee Engagement

Department: PCS Division

Location: Melville, NY (the position requires routine local travel to recruitment/training sites) ***Candidates must currently reside in/near Long Island, NY

Compensation: Starting at $115,000-$140,000

Overview:

As the Director of Recruitment and Employee Engagement, the primary responsibilities of the position are to oversee the recruitment process and develop training programs for the Personal Care Services (PCS) Division. The PCS Division encompasses home and community-based services provided by highly qualified HHA/PCA staff members. Director of Recruitment and Employee Engagement role is crucial in ensuring the recruitment of qualified and compassionate aides, as well as their continuous professional development to deliver exceptional care to patients in the comfort of their own homes.

Responsibilities:

• Lead and manage a team of recruiters, providing guidance, training, and support to ensure their success in sourcing and selecting high-quality candidates. Set performance targets, monitor progress, and provide regular feedback to drive team performance and productivity.
• Develop effective recruitment strategies and tactics to attract and hire qualified PCAs. Identify appropriate recruitment channels, such as job boards, social media platforms, local community organizations, and healthcare networks.
• Create compelling job descriptions and advertisements to attract potential candidates for home care positions. Ensure that job postings are widely distributed through relevant channels to reach a diverse pool of applicants.
• Proactively source PCS candidates through various channels, including online databases, networking, referrals, and recruitment agencies specializing in healthcare. Review resumes, applications, and other relevant documents to assess candidates' qualifications and experience. Conduct interviews and assessments to evaluate candidates' skills and fit for the home care setting.
• Collaborate with home care managers and subject matter experts to identify training needs specific to PCS staff. Design and develop comprehensive training programs that address clinical skills, patient care, safety protocols, and compliance requirements. Tailor training to the unique needs of home care environments.
• Oversee the delivery of training programs, whether conducted internally or through external providers. Ensure that training is accessible, engaging, and effectively meets the learning needs of home care staff. Monitor and evaluate training effectiveness, collect feedback, and make necessary improvements to enhance the quality of training.
• Ensure compliance with regulatory requirements related to home care staff recruitment and training. Maintain accurate records and documentation of recruitment activities, candidate evaluations, and training programs to demonstrate adherence to industry standards.
• Collaborate closely with the Human Resources department, senior management, and home care managers to align recruitment and training efforts with organizational goals, policies, and procedures. Provide regular updates on recruitment activities, training initiatives, and staff development progress.
• Develop strategies for talent development and retention among home care staff members. Identify opportunities for career growth, ongoing education, and professional development. Implement initiatives to promote job satisfaction and employee engagement in the home care field.
• Establish and maintain relationships with healthcare providers, agencies, and educational institutions to expand the network of potential candidates and enhance recruitment efforts. Collaborate with external partners to leverage resources and expertise in training and staff development.
• Stay informed about industry trends, best practices, and emerging technologies in home care staff recruitment and training. Continuously improve recruitment strategies, training methodologies, and processes based on industry insights and advancements.
• Providing oversight to all caregivers support centers in Long island territory. Each center consists of a recruitment manager, recruiter, and a caregiver support individual who will provide support to all callers and walk-ins. This individual will provide general support to the office. Each center will operate as a team for a overall outcome.
• Work along with other cross-functional teams’ leadership to secure outcomes.
• Work closely with all Operational Directors to support the relationship between recruitment, admission, and coordination teams.

Qualifications

• Bachelor’s degree in health or related field, Masters degree preferred
• Minimum of 5 years of program and/or operations management experience
• Recruitment experience, particularly in healthcare strongly desired
• Experience managing home health care and/or home-based services
• Hiring, training, staff development experience
• Experience with building training curriculums
• Experience with writing and implementing policies and procedures

Always Compassionate Health provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment-related decisions are based solely on relevant criteria including experience and suitability.