5 customer success specialist Jobs in malvern, pa
Customers Bank is Hiring a Customer Due Diligence (CDD)/Enhanced Due Diligence (EDD) Specialist - Hyrbid On Site Near Malvern, PA
Location: Malvern, PA, West Reading, PA or other Customers Bank location. This schedule is hybrid and will require the chosen candidate to be in office 3 days per week with Monday, Tuesday and Thursday being set days.
Position Summary:
- Ensure compliance with Bank Secrecy Act Regulation's, Anti-Money Laundering related regulations, Office of Foreign Assets Control Regulations and USA PATRIOT Act Regulations.
- Conduct research and advise the front and back offices regarding client onboarding, customer due diligence (CDD) and enhanced due diligence (EDD) standards and requirements.
- Resolve and provide reporting on CDD/EDD exceptions.
- Perform enhanced due diligence (EDD) reviews of all assigned high risk customers. Use customer risk scoring models in accordance with departmental processes and procedures.
- Review and File SAR's within regulatory and department timeframes.
- FINCEN 314(a) Alerts and corresponding reporting.
- Review of 314(b) inquiries to determine customer risk.
- Act as direct liaison between the BSA Team and other departments for New Account Review and BSA inquires
- Knowledge of Microsoft Office Applications-Word, Excel, Access, PowerPoint
- Detail oriented, Open to learning new applications & skills, Can think outside of the box, Verbal Skills
- Must know how to navigate IBS, Prime AML, FCM Image Center, DocFox, Lexis Nexis and the Intranet,
- Strong knowledge of Policy and Procedures
- Proficient knowledge of Microsoft Office Applications-Word, Excel, Access, PowerPoint
- Experience with Cryptocurrency
- CAMS Certification
- A minimum of 3 years related BSA/AML experience with KYC and due diligence with exposure to EDD and OFAC.
- Strong knowledge and experience with money laundering patterns, BSA, PATRIOT Act, OFAC and compliance regulations.
- Ability to work both independently and with a team.
- Excellent communication skills with the ability to deliver clear instruction and support to internal clients.
- Accountably, takes ownership for all actions. Set high standard for self-performance and completion of tasks.
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide "reasonable accommodations", upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let's take on tomorrow.
Job Summary
Full Time
$57k-74k (estimate)
06/13/2024
06/27/2024
customersbank.com
READING, PA
500 - 1,000
1997
CHAD JOHNSON
$500M - $1B
Banking
Related Companies
About Customers Bank
What we believe in: At Customers Bank, we are dedicated to providing exceptional value, service and convenience as part of an overall effortless banking experience. Our high-tech, high-touch approach to banking allows us to deliver a superior selection of products and services. Who we serve: Were a community-based, full-service bank that offers a continually expanding portfolio of loans to small businesses, multi-family projects, mortgage companies and consumers in Pennsylvania, New York, Rhode Island, New Hampshire, Massachusetts, and New Jersey. Our way of banking: Our high-tech approach ens ...
ures that our customers have access to the all the latest and most convenient mobile and online banking tools. But when high-tech isnt enough, customers have the convenience of Concierge Banking face-to-face banking by appointment at customers homes or offices 12 hours a day, seven days a week. Our single-point-of-contact model means that customers have just one phone number to call for virtually all their banking needs. More information: To learn more, visit us at http://customersbank.com. Customers Bank, a subsidiary of Customers Bancorp, Inc., is an equal opportunity lender and a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bancorp, Inc. voting common shares are listed on the New York Stock Exchange under the symbol CUBI. Member FDIC - Equal Housing Lender. Privacy Policy: We discourage Customers Bank customers from sharing personal identification data such as account numbers, social security numbers, or phone numbers on social media. Please send a direct message if you have questions regarding your account. To learn more, visit our website at https://www.customersbank.com/privacy.php
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