**Patient Account Representative, Customer Service, 8a-4:30p**

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* Louisville, Kentucky

* Business Office

* 60177

* Regular Full-Time

* Days

* Norton System Services

** Job Description**

**Responsibilities**

Interacts with callers providing responses to their hospital billing and physician inquiries. Analyzes patient accounts and evaluates results to ensure timely resolution by following set processes. Conveys information effectively, exercises active listening, and makes sound judgments and decisions by using logic and reasoning to identify and solve problems

**Qualifications**

**Required:**

* One year in a healthcare setting

**Desired:**

* One year in a call center or healthcare setting with emphasis on experience regarding insurance, patient billing and other office related duties

* High School Diploma or GED

**Screening requirements:**