The Position

This Fulltime, In-Office position is needing to be filled immediately.

We are searching for a Front End Medical Assistant or Medical Receptionist that is driven to advance in her career and passionate about our cause. Our team is a group of powerful women and our goal is to reach as many other women (and men) as possible and let them know that "It's not your fault... It's your hormones!" At Silk Life we specialize in treating the root cause of a slow metabolism (hormone imbalance, vitamin deficiency, age related changes and lifestyle choices) and we help our patients reach their ideal weight and other health goals quickly and permanently. We work with Bio-Identical Hormone Therapy (BHRT), Peptide Therapies, Custom Vitamin Therapy and Medical Weight loss Therapies. The right candidate will be interested in becoming well educated in this field and excited to share their knowledge with our patients.

Experience as a Medical Assistant and/or Medical Receptionist and high level customer service is ideal. Most important is your communication skills, your drive for success and attention to detail. We are a small of 7, but we are growing quickly. That means if you are amazing at your job there will be plenty of room to advance in the company. This is an opportunity to not just have a job, but an exciting career. We are looking for someone that loves to set high goals and achieve them. If this is you, we would love to meet you.

In this position you will be working under the supervision of the owner and office manager, but drive to work and problem solve independently is a must.

Required Attributes:

- High Level Customer Service Skills

- Organized with excellent time management skills

- Driven to be the best at what he/she does

- Hardworking & unafraid of a long to do list

- Detail oriented

- Creative in finding solutions to create a better patient experience and to help the business run smoothly

- Enjoys meeting new people and cultivating patient relationships

- Brings a positive attitude to work every day. 

- Compassionate to patient needs

- Great Communication Skills

- Shows excitement when interacting with patients

- Independently Driven, not requiring constant oversight

- Eager to learn new skills and knowledge

- Proficient in Microsoft Word, Excel and EMR.

- Related experience.

Responsibilities

This position is to provide the an enjoyable seamless experience to our clients. Your role will be to help patients feel excited to take the next step and to look forward to their interactions with Silk Life. This is an important part of growing our business, keeping patients and making a difference in more lives.

- Opening and closing the office/creating and maintaining a welcoming environment

- Speaking with patients by phone, email and text. Educating them on what we offer and directing patient requests or concerns. 

- Scheduling and rescheduling patients correctly. 

- Preparing patients with proper paperwork and preparing required documents.

- Checking patients in/out

- Assisting with medication pick ups.

- Scheduling and managing calendars.

- Taking notes in EMR with exceptional attention to detail

- Managing payments, collecting late payments and confirming patients are charged correctly.

- Respond to client emails and chat messages.

As a small business we are unable to provide insurance. You will receive paid holidays, sick days and earn paid days off. You will also receive free BHRT and Medical Weight Loss Treatments and discounts on vitamins and Botox.

We look forward to receiving your resume!