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Front Desk Agent
$29k-38k (estimate)
Full Time 5 Days Ago
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Soleil Management Hawaii is Hiring a Front Desk Agent Near Lahaina, HI

**MAUI HAWAII RESIDENTS ONLY** COME JOIN OUR OHANA!!!

Dig your toes into the sand with our beach-front properties located in Lahaina & Kihei. A paradise within a paradise, our properties offer an array of convenient and desirable amenities, including fully-equipped kitchens, ocean-front views and some of Maui’s most breathtaking views.

WE OFFER AMAZING BENEFITS!

Up to $1,500 Sign-on Bonus* for full time/part time/casual

$1,500 Employee Referral Program*

  • 401K match program & Free $20K Life Insurance Medical/ Dental/Vision benefits
  • Free Employee Assistance Program and Medical Concierge
  • Generous PTO plan (start accruing day 1 & begin to use after 90 days)
  • Free night stay after 6 months of employment*
  • Costco membership reimbursement*
  • Discounts to sister properties in Las Vegas NV & Orlando FL
  • A great company culture

*For qualified candidates and after probationary period. Please inquire for details.

Role:

To provide efficient guest registration in and out of the resort while displaying superior hospitality and customer service.

  • Effectively handle and fulfill guest requests/issues.
  • Ensure accuracy of all shift end paperwork, including posting charges, accuracy of cash drawer funds, and making folio adjustments.
  • Efficiently check guests in and out of the resort.
  • Maintain a flexible work schedule.
  • Must be able to fully understand and use the front desk software, and must have general knowledge of the resort.
  • Must be able to understand and use the telephone system.
  • Perform all other job requests as assigned by management.

REQUIREMENTS/QUALIFICATIONS

  • Must possess excellent telephone and customer service skills.
  • Must have excellent oral English communication skills.
  • Must have basic math skills and aptitude.
  • Must have a professional appearance.
  • Must have computer knowledge.

Apply online, in person or via phone at:

  • www.soleilmanagement.com/hawaii/
  • Sands of Kahana 4299 Lower Honoapiilani Road, Lahaina HI 96761
  • (808) 669-0400

Other open positions:

  • House Person
  • Housekeeper
  • Inspector/Inspectress
  • Engineer III
  • Security Officer

EEO/Drug Free Workplace

Job Type: Full-time

Pay: $19.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekends as needed

Work setting:

  • In-person
  • Resort

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$29k-38k (estimate)

POST DATE

05/30/2024

EXPIRATION DATE

09/26/2024

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

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A Front Desk Agent ensures customers receive the best service possible from the property.

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The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

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Desk Clerks typically study at similar levels compared with Front Desk Agents.

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Make checklists and to-do lists.

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Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

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Step 3: View the best colleges and universities for Front Desk Agent.

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