Role:

Originates consumer loan applications based on lending policies and authority limits. Answer skill set.

Essential Functions & Responsibilities:

• Originates and reviews consumer loan and credit card applications and payment waivers. Explains loan programs and advises members on loan options and requirements.
• Gathers and organizes required supporting documents for loan closings. Verifies and examines documents for accuracy and completeness. Refers the loan to Loan Officer for review and approval.
• Acts as liaison between members and employees; processes, schedules, and assists in preparing approved loans for closing in Member Centers.
• Files loan documents with appropriate agencies; prepares required reports as needed.
• Assists in compliance as needed.
• Performs other job-related duties as assigned.

Knowledge & Skills:

Experience: One year to three years of similar or related experience.

Education: A high school education or GED is required.

Interpersonal Skills: Effective communication with contacts inside and outside the organization is essential. Fostering relationships with other entities (companies and individuals) is necessary and often requires the ability to influence and sell ideas or services to members or others. The role requires a significant level of emotional intelligence.

Other Skills: General office equipment such as calculators, computers, photocopiers, and scanners. Maintains confidentiality related to credit union operations and work-related information. Proficient in Microsoft Office software. Must have a proven track record of selling and servicing loans. Must have a working knowledge of regulations affecting consumer lending.

Physical Requirements: 

Frequently stands or sits in a stationary position.

This Job Description is not a complete statement of all the position’s duties and responsibilities.