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Field Operations Support Assistant
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$52k-64k (estimate)
Full Time 1 Day Ago
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Service Corporation International is Hiring a Field Operations Support Assistant Near Knoxville, TN

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
  • Prepares death certificates, prayer cards and related documents
  • Completes required permits and or certificates
  • Prepares and processes Veteran's Paperwork
  • Prepares marker monument placement paperwork
  • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
  • Prepares and distributes daily schedules, reports, and documents
  • Receives and processes payments and contracts
  • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
  • Orders office supplies
  • Oversees the processing of installation orders to grounds and maintenance departments
  • Processes accounts payable transactions
  • Assists with the preparation of obituaries
  • Assists Location Management, Sales, Family Service Counselors and payroll as needed
  • Acts as backup to Receptionist
  • Greets family members and friends
  • Communicates client family's needs promptly and accurately to the appropriate staff member
  • Conveys a sense of concern and empathy with client family members at all times
  • Responds to customer inquiries via telephone, internet and in person
  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTS
Education
  • High School or equivalent
Experience
  • 1 - 2 years of experience in an office clerical or customer service capacity required
  • Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
  • MS Office Suite experience preferred
  • Basic mathematics skills required
  • Good verbal and written communication skills
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Ability to maintain confidentiality
Postal Code: 37920
Category (Portal Searching): Administration and Clerical
Job Location: US-TN - Knoxville

Job Summary

JOB TYPE

Full Time

SALARY

$52k-64k (estimate)

POST DATE

06/19/2024

EXPIRATION DATE

07/02/2024

HEADQUARTERS

AMARILLO, TX

SIZE

15,000 - 50,000

FOUNDED

1903

CEO

TOM RYAN

REVENUE

$3B - $5B

INDUSTRY

Consumer Services

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The following is the career advancement route for Field Operations Support Assistant positions, which can be used as a reference in future career path planning. As a Field Operations Support Assistant, it can be promoted into senior positions as a Field Service Representative - Copy Machines that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Operations Support Assistant. You can explore the career advancement for a Field Operations Support Assistant below and select your interested title to get hiring information.

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