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Assists in providing access to services provided at the hospital and/or other service area. Processes registration information for the patient visit, obtaining patient demographic and third party information with a high degree of accuracy, and performs financial collections. Performs the timely completion, preparation, and deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration. Maintains knowledge of JCAHO, Patient Rights and Responsibilities, HIPAA, HMOs, Commercial Payers, and departmental / system policies and procedures. Work may be performed in a patient care area. Serves as a liaison between ancillary departments and other Patient Access Services areas.
Qualifications:Education:
High School diploma or equivalent required.
Experience:
One (1) years of business office experience, preferably in the areas of Patient Access, billing, collections, insurance principles/practices, or accounts receivable. Completion of 12 (twelve) hours of coursework in a business or healthcare related field of study may be considered in lieu of business office experience. Previous experience in Patient Access is highly desirable.
Other Knowledge/Skills/Abilities:
Knowledge of all tasks performed in the various Patient Access Service areas is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. Demonstrates superior patient relations and interpersonal skills; demonstrates an appropriate level of mental and emotional tolerance and even temperament when dealing with staff, patients and general public, using tact, sensitivity and sound judgment; promotes a positive work environment and contributes to the overall team efforts of the department and organization.Working knowledge of computers is required, with the ability to enter and retrieve data, and electronically notate registration software, and other required applications/systems.Must demonstrate detail orientation, critical thinking, and problem solving ability.Must demonstrate excellent oral and written communication and customer service skills, with ability to maintain a calm and professional demeanor in high stress situations.Demonstrated ability to remain flexible, and consistently exercise sound judgment and initiative in very stressful situations.Ability to effectively manage competing priorities and work independently in a rapidly changing environment.Must demonstrate ability to educate, persuade, and negotiate effectively with patients and families.Knowledge of medical terminology, medical procedural (CPT) and diagnosis (ICD-9 CM) coding, and hospital billing claims preferred, but not required.
Responsibilities:Full Time
$31k-38k (estimate)
06/18/2024
07/05/2024
memorialhealth.com
YORK, PA
25 - 50
1955
BRENDA L BARSHINGER
<$5M
Hospital
Memorial Health University Medical Center (MHUMC) is a 612-bed hospital in Savannah, Georgia. We opened our doors in 1955 and have evolved into the most advanced healthcare provider in the region. We are a regional referral center for heart care, cancer care, trauma care, children's care, high-risk pregnancies and high-risk newborn care. Our hospital includes the region's only Level 1 trauma center, the region's only children's hospital and the Savannah campus of Mercer University School of Medicine. Memorial Health is part of HCA Healthcare. HCA Healthcare has been continually named a World's ...
Most Ethical Company by Ethisphere since 2010. In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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The following is the career advancement route for Patient Registration Clerk positions, which can be used as a reference in future career path planning. As a Patient Registration Clerk, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Registration Clerk. You can explore the career advancement for a Patient Registration Clerk below and select your interested title to get hiring information.
If you are interested in becoming a Patient Registration Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Registration Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Registration Clerk job description and responsibilities
Perform clerical services such as registration clerk, receptionist, admit, administrative and data clerk.
02/18/2022: Lebanon, PA
Ensure patients’ compliance of hospital policies and procedures.
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Recommend appropriate patient follow-up and care options reassuring patients about the health of their eyes, vision correction and related matters.
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Notify patients of co-payments, deductibles or deposits needed and collect patient liability when applicable.
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Obtain signatures on essential paperwork and documentation pertaining to the patients' account statuses, updating the details as required.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Registration Clerk jobs
Registration clerks must also be organized and detail-oriented.
01/20/2022: Santa Ana, CA
They greet patients and their families when they arrive at a hospital, clinic or medical office.
04/13/2022: Charleston, SC
Registration clerks should aim to have pleasant, encouraging, upbeat and accommodating personalities.
04/13/2022: New Britain, CT
Education requirements to become a registration clerk vary, but most require a high school diploma or GED.
02/24/2022: Albany, GA
They also should aim to excel in team interactions, as these jobs require significant interaction with fellow workers and patients alike.
01/29/2022: Newark, NJ
Step 3: View the best colleges and universities for Patient Registration Clerk.